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4 Month old ipad from John Lewis problem - Help?
I bought an ipad mini at the end of January 2014 from John Lewis with a 3 year warranty. From the beginning it wasn't as 'responsive' as the other ipads we have, but I put this down to the fact it's a mini ipad (although I have been told this shouldn't be the case). After a while, the on/off button became unresponsive and…
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Scottish Power
Scottish Power: In February 2014 I switched utillite company's to British Gas. This week I received a bill from Scottish Power?:( It's been 4 months why and how have they managed not to inform when the account was closed?
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Cheque refused as payment method
Can a company refuse a cheque as a payment method? Background; the company supplying my internet was taken over, the new company was supplying a terrible service so I switched to a third. The second company was about to charge a fee for internet service for a period after I had switched so I cancelled my direct debit to…
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Gig tickets: Booking fees & Delivery charges
On the 11th of April, i purchased 1 ticket for a Jack White show at the Eventim Hammersmith Apollo. I purchased the ticket through Eventim.co.uk for a total of £45.75 The show has now been rescheduled from 5/7 to the 3/7, a date which i can no longer attend. I contacted Eventim, who said i would be issued with a refund. A…
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Hotpoint cashback farce
in April we bought a washing machine and tumble dryer from currys as hotpoint were offering a £150.00 cashback on the washing machine and £75.00 on the dryer... great we thought and bought both Trying to claim this cashback is a nightmare, hotpoint requested the receipts which we sent them... hotpoint then said they…
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direct debit changed without warning
problem solved
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Motherboard bought on CC, bent pin
Hi everybody, ok story goes back a couple of months now where i bought a £200 motherboard on my CC from Amazon marketplace (Company called Ballicom, u have been warned), first MB they sent me was broke so asked for refund they said OK fine no probs, send back to us for refund and that went ok, I asked if they had another…
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HELP NEEDED - JUICE PLUS TOOK MONEY WITHOUT Consent
Hi I really need some advice..... Signed up to juice plus last month through my cousin whos a rep. Basically if you have never heard of them... they take a payment and send out 4 months supply of their product. At month 3 I have the option to tell me rep yes I want another lot or no thanks. Payment was taken on 29th April…
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Vets keep upping prices
I have a 14 year old cat who is a diabetic and has been for 6 years. I recently moved house and had to change his medication to a vets that was nearer to home. When I went to this new vets in December the cost of a small bottle of 2.5mil caninsulin insulin was around £7. It then went up to around £9. Today I went a picked…
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Cat-D car sold by dealer
Hello, my name is Jake and I am 21 from Kent in England. For years I saved up to buy myself a Mini Cooper, I finally had enough and I've stumbled across some information. I bought the car privately from an add I saw on auto trader, I found out today that this car is a Cat-D and I was never told. However the guy I bought it…
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Build a Bear
Hi! Just been reading on another site about Build-a-Bear, and thought I'd see what the law says about their selling technique. Basically, a couple went in with their child to get a bear and an outfit. The shop assistants really include the child and ask which bear, which voice, which smell, which outfit etc. The problem…
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Has Syne Apparel stopped trading?
My daughter purchased clothes in January from syneapparel.com, well she gave me cash and I ordered the goods using paypal. I wasn't happy about this order as there was no phone number or trading address on the website, but my daughter convinced me that her friends had ordered goods and had received them even if it took a…
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Advice please - laptop problem - what are my rights
Sept 2012 - We bought a new laptop online from PC Specialist (PCS) cost £1,212. Lots of problems immediately apparent and reported to PCS Jan 13 - laptop returned to PCS for repair under warranty. In the list of problems, my son forgot to mention that the charger socket was very shallow and loose and the charger kept…
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Argos refunds , no receipt ?
Hello, can i get a refund from Argos without a receipt ? The item was paid for by cash but the receipt is lost. The item was ordered online , so i do have the email from Argos reserving the item for me and confirming the order. John.
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DVD recorder bought from 3rd party seller through Tesco Direct
I could do with some help please: I bought a DVD recorder from a 3rd party seller via Tesco Direct in September 2013 but it's now broken and doesn't pick up most of the channels it used to no matter how many times I retune it. It's needed a few retunes in the past but I think that was because it picked up other channels.…
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Item supplied with wrong parts...
Can anyone tell met rights on this... I ordered a sofa bed from Argos only to find that the delivery info shown on their website & order confirmation was incorrect, this resulted in 2/3 failed deliveries & I ended up having it delivered the day I moved into my new house. This meant i couldn't open the package straight…
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Tesco Refund....
Hiya, We purchased a TV on the 09/05/2014 from Tesco's it arrived a few days later but was damaged, we rung the help line and stated we wasn't happy and that we didn't want to wait all the Bank Holiday weekend for a replacement. They said we was well within our rights to use the broken one if it worked until we receive a…
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Advice needed asap please?!
Reserved and bought a product today which was advertised as one thing but upon buying it I was given something else. The same thing but of less value and charged the same price. It is advertised as the more expensive version on the website and am now being offered a discount card of not much value to be honest. Sorry to be…
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Distance Selling Regs - Are Electronic Goods Covered?
I've edited this after posting. Sorry for the pants title. I meant edocuments not goods. I paid for a PDF document to be specific. I bought the wrong thing by accident and asked for a refund after paying for the correct thing. I was refused and was sent this line from their T&C's. "As our Services are provided within a…
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LG TV died after 17 months
I have just got back from holiday to find the LCD panel in my TV has leaked from the top right corner. There is no damage to the case so I can only guess that the screen is at fault. I have had it since Jan 2013 and bought it from Currys. The only thing that could have caused it was sliding the stand out to unplug it at…
