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What tax on a tradesmans invoice?
If a tradesman isn't VAT registered can he add any other sort of tax to an invoice? Ive had some work done on the house (external painting) and have been presented with the final invoice which is one lump sum figure. I questioned if this included tax. The painter said no and that he'd forgotten to add it. It didn't include…
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Is small claims suitable?
I am a kitchen fitter and was employed by an Islamic centre in Bury to dismantle, sell and organise the emptying of the building from the previous tenant who owed them money. The agreement was to clear out the building and I would be paid for my ebay fees, PayPal fees and time, plus a management fee for the expertise I…
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Do Specsavers give refunds?
I had my first (and last) eye test at Specsavers about a month ago. I ordered two pairs of glasses that cost £125, but had to go back because they were making me feel awful - I just couldn't wear them. So I had another test with a different optician who changed the prescription and so they fitted new lenses. Although they…
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Strangest use of Sale of Goods Act?
I think he got away lightly
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Online Law advice requesting 12 month membership payment
Hi Is there anyone that has come across this... I signed up to a online legal advice service, and there was a 14 day free trial, after which they start charging you a fee of 19 pounds a month. I was unable to find a contact number and struggled to find an email address therefore with the assistance of a friend found a…
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Faulty item returned, proof of delivery, but merchant no longer responding
Hi, I just wanted some help to know how to proceed further with this. I bought a video card from an online retailer (UK LTD company) in May. The card was randomly crashing and after some research I found it to be a known issue with a certain component on the card. I contacted the merchant and they agreed to take it…
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Just Another SCS Thread.....
Sorry for my first post to be relating to this, but I have read through a few other threads regarding this, and it seems I'm still unsure on how to approach this issue! I'll be as brief as possible with this, and I appreciate ANY advice offered!!! Like few other people on here, I purchased a 2 seater & 3 seater leather…
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UKPC parking charges.
Hello, Im looking for some advise. Im a self employed Courier/Man and Van. On the 4/5/2013 I was delivering some boxes to a shop it had no loading bay so I parked in the car park. My van is quite long so I always park across two bays so my van is not overhanging and causing an obstruction to other users. The part of the…
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Tough luck?
I had to return something to the manufacturer for replacement, they told me to send it to a freepost address. Because it wasn't all that big and worth about £20 I stuck it in a jiffy bag and put it in a post box. Of course the manufacturer is saying they have not received my item and the post office are saying there is…
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Sales of Goods Act 1979 v's Distance Selling Regulations 2000
Dear Sirs, I have recently won a e-bay battle for a refund of a product (USB memory card) purchased. I fully complied with their company's return procedures, which I followed to the 'T'. However, this up hill battle was not easy! Within their pre-sale listing they quote a seven day cooling off period together with a three…
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Internet Order Missing, what are My rights?!
Hi guys, need a bit of advice please. I bought a pair of earrings from a company recommended to me by a friend as they do some good deals or jewellery. Now I bought these through their website and then paid through pay pal. I also set my billing and shipping addresses as different. I was in the middle of getting a new…
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Centre Parcs Complaint
Just need some advice please. 14 of us went to Centre Parcs last month for my Father in Laws birthday. 7 adults and 7 children, including my 3, all under 6. We did have a great time BUT, upon checking the room my 4 and 5 year olds slept in, I found a bottle of Temazepan under one of the beds. Not only did it have two pills…
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Credit only for non-suitable varifocals?
Hi I have a good relationship with my optician. They have done my eye tests and computer based tests for years and guided me to the eye hospital when I needed it. I buy my 'main' glasses from them and cheap spares from Glasses Direct. In the last few years I have had 'office varifocals' from them for very close and…
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Sale of goods act when paid for by gift voucher.
Hi, I have a MacBook Pro which has failed outside of warranty. I have an report from an independent IT repair professional which states that the issue was inherent at the time of manufacture. I am hoping to make a claim for this under the Sale of Goods Act, but the item was paid for by Gift Voucher, not with cash or…
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Unsafe Push chair, using the Raincover = no access to break on push chair.
I purchased a push chair when pregnant (december) and then all the accessories. one being the rain cover. much needed in the UK. The push chair has a hand break which is one of the things I love about it. I checked which rain cover the push chair manufacturer said was compatible and ordered that. I did not need to use the…
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Returns postage for item under guarantee?
Hello money savers. I have a Mondaine watch that has started to mist up. It is under a year old and still under guarantee. The online company I bought it from admits there is a fault and will send it away to be mended. They will NOT, however, cover returns postage costs. This doesnt seem right to me. Im SURE they have to…
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Toshiba 32" tv problem
My Toshiba 32" tv has, after 3 years, developed a shadow effect like a wave on the bottom half of the screen. It's obviously something to do with the LED. Sainsburys have said I'm beyond my 1 year and Toshiba have said the same. What happened to the EC law about lasting a 'reasonable time'? What to do next please?
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Return & Refund policy of OCZ (non UK) Faulty SSD.
Hello, I need some advice with a very complex return/refund problem I'm stuck with. Under a year ago, I purchased an OCZ PCI-e SSD (very specialized fast hard disk for a PC), from e-buyer. E-buyer guarantee the item for 1 year. There is a 3 year manufacturers warranty. The total cost was £595.43. After 11 months of good…
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Can I demand a refund?
I purchased a3 pcs suite from AHF, when it arrived there was a huge dent in one chair front and several pieces of the leather were different colour and texture, and the sofa had one half shiny and the other matte leather. We complained to the shop and someone came out, they originally said they would replace the chair but…
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Item bought in-store cheaper online (H&M)
Hi guys, I bought a blazer in-store at H&M for £40; however when I got back I checked their site to find they had the exact same jacket for sale at £25 (in the sale). Do I have the right to ask them for a £15 refund? If not I was considering just buying online then returning the one I bought in-store, despite them not…
