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Can I return this tablet
Hiya, I bought a Blackberry playbook today, as they where reduced. We were told it had all the features etc and it could load Android apps. We got it home and ok, you can web surf, but it has no calender, no in built email client, very few apps, no native email app, no skype. No android apps till the new version, coming in…
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Would paypal help my sister out.
My sister bought a new radio controlled car online and when it turned up we checked the car over and it looked like they sent her a pre owned model, so she sent the company an email and their reply was that the car was definitely new. So i took my nephew out christmas day with the car and he went down this bank and hit a…
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New mobile phone and contract for Christmas - no network coverage in my area!
I was given a new phone for christmas which was part of a 24 month mobile phone contract with 'Three'. The phone and service was purchased through an online retailer, not from 'Three' directly. The order was placed on the 12th December and was delivered on the 19th December. I opened it on the 25th and started using the…
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Faulty kettle
I bought a kettle in Tesco in November, it stopped working about two weeks ago. I took it to the same Tesco and asked for a replacement. I had no receipt- have receipts going back years, but not that one! I was refused. I paid by debit card, is it enough to bring a statement showing I bought items at a certain time in…
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can I cancel my gym membership
I have actually been with Virgin gym for 9 years but had to sign a new contract in November - 12 months. Unfortunately they have drastically reduced the number of classes on the timetable for January and it doesn't suit me anymore. I want to cancel and join a different gym. What do you think my chances are under breach of…
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play.com
Bought an expensive item with playfunds a year ago and the item was cancelled as out of stock a few months later. They have not recredited me my funds back despite me sending 13 emails. A few replies have said they are still lokking into it, that was 2 months ago. Can anyone advise me on how to proceed - their customer…
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Just bought TV license online and it says it expires in 11 months!
What's going on? I visited family for Christmas and got a new TV. Brought it to my new home today and set it up and - being a law-abiding citizen - thought I'd get online and buy the license. I went through the process and the license I was issued expires 30/11/2012. HUH? tried to call them but they're closed for new…
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Advice needed re:complaint
Hello there, I recently bought a takeaway from our local indian which was terrible, nothing good about it at all, it was 1 hour late, no taste and expensive so i tried to ring them after we recieved our order but no answer and on their leaflet it does say if not happy please contact us so asap i sent an email, this was on…
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Deposit refund/credit note query
A friend of my mum ordered a dining suite for £850 and paid £150 deposit. This was done just before Christmas. As yet, the shop has not itself ordered the dining suite from its supplier. They have decided that the table will be too big so wish to cancel the order. The shop has refused to return the deposit (which they are…
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They knew I had not...
read the "terms and conditions" as the salesperson was standing next to me in the 2 seconds I had the form to sign it. Now the goods are delivered and "not as described". A green rug described as TEAL. But the store will not exchange the goods as I had seen the rug and ordered it. I will be complaining to their Head…
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Refund from online storage provider
Hi everyone, Happy New Year! I'm trying to get a refund from an online service and I wonder if anyone can give me some advice, please. To fill you in quickly: I used to subscribe to a service called Humyo for online storage of data. On 5th October 2011 I paid £47.99 from my debit card for subscription up till November…
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Bought top for hubby-shrunk 1st wash-seller refusing refund?
Hi all, wondered if you could help please. I'm unsure to my rights.... I bought a top before xmas for my hubby from a seller on ebay, arrived lovely. Hubby wore it and fitted great. I washed it on 30degree delicate worn once wash and tumble dried low/cool for 10 mins before air drying. The label stated wash at 40 degree…
