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play.com

Bought an expensive item with playfunds a year ago and the item was cancelled as out of stock a few months later. They have not recredited me my funds back despite me sending 13 emails.
A few replies have said they are still lokking into it, that was 2 months ago.
Can anyone advise me on how to proceed - their customer service is useless:money:

Comments

  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Put your complaint in writing?
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
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