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Santander opening an account in our name 'by mistake'!!!
I'm not sure where we stand on this one.. Last week, my husband had a message left on our phone asking him to call into the branch as they had forgotten to get him to sign the forms.. We had no idea what they were talking about as we had not applied for another account. So we visited our local branch and asked to see the…
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Unauthorised credit in my name - fraud
Hi, I've just received a letter from 'very.co.uk' with a statement saying a number of items have been purchased in my name, with an invoice asking I make a minimum payment by the 17th June this year. It's for two dresses and an Xbox 360 Kinect sensor which I suspected to have been ordered by my sister whose 21 and living…
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Is MBNA part of Santander group
Does anyone know if Santander and MBNA are part of the same group.Someone has asked me as he has made a claim on his santander account and had to sign a form to say he would not make any further claims. He wants to make a claim on his mbna account and is unsure if he can if they are part of the same group. Thank you for…
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converting back to pounds
Where should I go to convert a few hundred NZ dollars to sterling?
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Lloyds TSB are very careless & dangerous
Got some news thought i'll share with the MSE guys n gals Today my mum went in the branch to 'discuss' why has she not had any statements in 3 months, the bank manager explained (because you phoned up requesting an address change) Well... apparently someone has phoned up using my mothers name to change the address and they…
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BACS from HFC to Clydesdale
Am expecting a PPI refund of about 4grand from HFC to my own Clydesdale bank account.Spoke to a member of staff at HFC who said the money had been sent out on Tuesday-am I correct in thinking it would take 3 working days to clear through BACS and therefore should be in my account by tomorrow(Friday)?
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Santander 'dormant' account
I have several accounts with Abbey/Santander some of which are over 30 years old. I hold the passbooks to all but the cheque account. In 1992 I left the UK to work in Italy for a few months, leaving behind two accounts with a total of about £2000, this was to be my safety net on returning to the UK. However I then went to…
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Santander (A&L) technical problems?
Is anyone having issues with their available balance on Alliance & Leicester accounts today? I paid for train tickets yesterday morning and yesterday evening (no I am not going mad, I bought the tickets last night for this morning) at a train station at terminal that I know authorises in real time. During the day yesterday…
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natwest online banking
cant log on to it .it keep.s timeing out and runing slow
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"Verified by Visa" does nothing!
Hi all, First time poster here and of course I have a problem! I've been using the "Verified by Visa" service on my Credit and Debit cards for ages. While a bit of a pain as I buy lots online I always thought it a useful thing to have...just in case. Anyway I had a situation recently which surprised me, let me tell you…
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Bank incompetency
hello, i have moved my query to mortgages section
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Should I switch from Natwest to Halifax?
Hi folks, I am just looking for bit of advice. I have been with Natwest for roughly 4 years. I started with step account and had wages paid into it for roughly 2 years and then in January this year, I went to a branch and they encourged me to upgrade step to current account which I did. So now I have current account, step…
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Bank Charges
can anyone tell me if your bank can reject a direct debit when you have money going into the account the same day eg 01/06/11 balance zero 01/06/11 dd rejected 7am 01/06/11 bank a/c credited with cash 7am this just seems away of charging bank fees thanks for any help
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Sterling Accounts for non-residents?
Does anyone know if there are any bank accounts in Sterling, suitable for French nationals, non-resident in the UK? It is for personal use during visits to UK. A cheque book is not necessary but the account need to have a debit card for ATMs in the UK and be able to make & receive GBP payments online. Thanx
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Live in France BUT work in UK ...
I would really like to change my bank account from HSBC, BUT although I work as a self-employed part-time carer, paying tax and NI in the UK, my permanent address is in France; as such I have not as yet found a bank that will accept me as a new customer! Can anyone help please?
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Lloyds - future dated manual payment went as BACS instead of FP
This in effect means that you have to do the manual payment on the actual day to be able to get FP, as a future dated payment a few days earlier will only go by BACS. For me, both are the same (manual payment), and I'm rather unpleasantly surprised that they are handled differently. After all, I only did the future dated…
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Housing Benefit Cheque gone astray at Bank
I paid in a cheque for £346.16 for my Housing Benefit on Saturday May 28th via the box in the branch. I filled out a slip and dropped it in. I checked with the bank this morning to see if it was clearing, and they told me they have no record of it. I still have the slip, and they are going to check again, but what are my…
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Please Help... too good to be true, whats the catch??
In 2001 I had a huge change in circumstance that effected my long term health and as a consequence future. My finances went to pot and I sought assistance from my bank. I had a credit card which was nearly £6,000 two bank current accounts both with overdrafts (student account £1500 and Gold service £600). I managed to…
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Bank standing order delay...
I wonder if anybody can help. I share a joint bank account with my boyfriend we both have standing orders to come out of our account & pay into the joint account that covers bills, mortgage, food etc. My money leaves my bank & is in our joint account the same day I am with Natwest bank. My boyfriends money leaves his…
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Switching a joint account to 2 individual accounts
Hi, How do I go about finding the best deal when changing from a joint account to 2 individual current accounts? The Santander Preferred Current which is the one I was going to go for says you can't access the offer if this is what you're doing. Is this common across most banks? Any tips? Thanks!
