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Switch ISP, retain email address?
Would appreciate advice or views on the following... I really want to keep my existing email address when switching ISP. I've switched ISP only once in the past and managed to keep my old email address (because the address is based upon the incoming SMTP mail server and not the outgoing, it would appear). So, when I…
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cancelled Sky BB & calls..still no deal from them
I cancelled my BB and calls with Sky couple weeks ago on cost so only couple weeks til shutdown.. Not had any calls or emails from Sky to retain my custom and running out of time. We cant really be without our BB or calls so its decision time..do we sign up elsewhere, call Sky or hang in there...? cheers
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Plusnet TV
If I signed up to fibre with plusnet how do I go about getting the TV package websites not clear on what you have to do seems a good offer to get BT sport's as a add on
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TalkTalk Introduce new packages this month. Are they value for money???
I have notice on the talktalk website, that packages have now changed. There is a bundle with increase line rental, any good, or better to remain on their legacy packages????
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Help needed please
Hi, firstly I'm terminally ill with cancer, We have been experiencing issues with BT since we signed up to them in June, we went live on 1st of July with 2 mobiles, broadband, home phone and TVs. Since we signed up our super fast fibre optic has struggled to get above 2mbs download unless we sat on top of router, after…
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Broadband Provider
Hi, Looking to change provider. Currently with BT on standard broadband. They have offered to upgrade my broadband to fibre unlimited for an extra £1 per month. On looking at what i am paying would be £8 more a month than a new customer would get. On contacting them and asking if they could do anything they said the extra…
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Data Protection Act applications.
We have a longstanding recurring but intermittent fault on our BT line that they seem reluctant to address. We live in a semi-isolated rural property that is the last on the line and our telephone is fed on an old underground line that engineers tell us needs replacing. Unfortunately the engineers recommend that cable be…
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Cables and switching from Virgin to BT TV and t'internet
:)Be gentle as it's my first time gang. I'm looking to change from Virgin media to BT for internet and TV (plus a landline I'll never use), but we've had our lounge done up a couple of years ago so my wife (& I of course) have concerns about the new cables. We live in a terrace house without a TV aerial. I want the…
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Virgin: Break out or hang in?
Here's a conundrum!: Will breaking out of my 18 month contract Virgin BB contract after only 16 months (they have increased prices, so I think I can), mean they don't offer me a customer loyalty bonus if I just hang in there for those last two months? Basically, I'm trying to weigh up whether the breakout would save me…
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Ee tv
Does anybody on EE TV know how they charge for BT sport's as a add on and sky sports add on please
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Got a Cabletel Hatch, Should I Be Able to Get Virgin Cable?
Hi all! So I've been looking at trying to upgrade to fibre broadband for a while but our cabinet is not fibre ready and has no estimated date, so thought I might try and see if I could get Virgin Media. Virgin don't seem to think they have coverage in my area, but I do have a 'Cabletel' hatch right outside my building (if…
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Link to claim BT Boots £25 voucher?
Hi Can anyone help with the link to claim the Boots £25 voucher with the recent BT fibre broadband deal? I have claimed the £125 prepaid card but stupidly didn't make a not of the link for the Boots voucher :( Thanks
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MSE News: TalkTalk hit with record fine for hack
The telecoms giant has been fined £400,000 by the Information Commissioner's Office after a huge data breach last year...Read the full story: 'TalkTalk hit with record fine for hack' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum?…
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Talk Talk fined
http://www.bbc.co.uk/news/business-37565367 "A bug, which could have been fixed, allowed the attacker to by-pass restrictions, but the company was simply unaware of the problem or that it could be solved easily. That was despite two previous, similar cyber attacks earlier in 2015 that should have alerted the firm to the…
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BT Phone Line
Hi My Dad has just gone into a Care Home and we don't want to cancel his BT line in case we need it in the future. He is not under a contract with BT at the moment. Does anyone know what the cheapest option would be with BT? Thanks Jackie
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phone and broadband with bad credit
is it possible to get phone and broadband package with bad credit .
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BT say I "need" to return their Home Hub 5. Do I?
I've been with BT for between 2-3 years now & have switched to Sky because it's cheaper. Got an email from BT saying I "need" to send their Home Hub 5 back, although as i read it it doesn't sound like I "need" to at all, more like if i want to. On the topic of which - what i would like to do is to sell it, gumtree, eBay,…
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"Better Broadband" subsidy code - has anyone any experience?
I have received my code and a huge list of companies that accept it but am unsure of the procedure. Has anyone else used the scheme and can help please? I may still find it too expensive as I will have to cancel current adsl contract and will lose over that, I'll also have to pay separately for landline. Would be pleased…
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TalkTalk new prices
I have 2 months left on my TT contract, following today's news, I asked an agent if I am now free to to leave penalty free as TT will be effectively increasing my monthly payment by £6, here is the answer a clip from online chat.... I didn't quite believe his suggestion :( _______________________- my average bill is £20…
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Holiday Accomodation
Hi guys, We are converting our garage into holiday accomodation, and wondered if you could give some advice on what to do about phone line/broadband? We live in a very rural area in the West Midlands and get quite limited broadband supplied by PlusNet. We would ideally like the holiday accommodation to have a separate…
