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Stuck with BT billing issue
Hi everyone, so I am pretty much stuck with a billing issue with BT here, let me explain I have the BT infinity package that costs £26 per month, as a result of this you get BT Sport free. Initially we had the first 3 months at £20 no problem then it goes up to £26, again no problem as this was expected. However the month…
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Who's right? Eclipse Internet
I was hoping for some advice before I decide to go further with this issue. I migrated from BT Infinity to Eclipse home fibre using a mac code. Paid £100 for installation on a 12 month contract (installation is free for 24 month contracts). Received an email from them with the usual information, giving me the date and time…
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BT Problems (constantly....)
Hi everyone. I wondered if anybody might be able to provide some views for me here. I'm with BT and have been for a few years. The internet is rubbish, the phone is always crackling, and these issues constantly re-occur every few weeks. Sometimes the internet and phone work 'well' (if you consider 3 mb/s internet speeds…
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Need some advice please re TV/BB/Phone
All, I need some advice please, thinking of using one provder instead of the current 3. Phone = BT Broadband = Orange (umlimted for £10.00 very old) TV = Sky What would your advise be please, i know i am seeming daft asking. Thanks in advance Andy
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SamKnows
This site doesn't appear to be very up to date. On putting in my post code and number ,it says I can get O2 and BE, but I thought that these two companies had now ceased being ADSL providers. Also, it does not list Tesco, yet they have lines available (I've checked).
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Broadband / fibre optic and phone advice please!
We've never really looked into cheaper internet and phone. We are currently with bt for phone and virgin for broadband, paying around £40 per month for both. We don't watch much tv, so don't need a TV package. Unlimited broadband and a good service (OH works from home and needs reliable internet) is more important than the…
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Cassie is coming to the UK...need help with internet & tv
Hello boys, This is Cassie. I am moving to the UK from USA for 10 months. If anyone wants to hang out let me know. I am staying in a private let, alone. I will need to get internet service and television service. I know I need a television license too. I don't know much about the internet/television system in the UK, it is…
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EE broadband any good?
HI! I'm quite fed up with my current internet provider, there is no fibre optic in my area, and I refuse to sign up with Virgin because of the amount of unwanted mail they put through my letterbox :-p I've been looking at providers, and EE is a fairly cheap one. Is anyone with EE or has been, and would you recommend it?…
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TalkTalk - Help with my bill
Hello MSE, I recently entered into a new contract with TalkTalk in July this year. I have just checked my bill and I am paying more than I realised! Can someone help me with the breakdown of my bill please? I find it overly confusing: ___________________________________________ Previous Balance: £45.94 Payments made:…
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Primus Saver: Early cancellation - 2 questions
I'm moving house soon and wish to cancel my 12mth Primus Home Phone + Broadband package (1yr line rental already paid upfront). I'm not sure precisely on what date the contract will end (and consequently the charges that may be incurred as a result of cancelling early). I signed up on 26 October 2013, with confirmation and…
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Which provider should I go for
I live in a rural area with very little choice of broadband providers, I am now out of contract with AOL (!) and talktalk (for phone). Last year when I called AOL to end my contract they offered me a great deal by discounting my talktalk bill too, this year they say they no longer offer discounts on talktalk only on their…
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PlusNet-1899
I'm thinking of switching from BT to PlusNet for B/B & calls. Will I still be able to use 1899 for cheap phone calls?
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Do you really need Fibre Optic
For casual daily internet use and for online gaming through a Sony PS4, is fibre optic really a necessity?
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Student property - Broadband
Hello, I am living with three other students about to start our second year at university. We are renting a property and need to set up broadband. The property has a phone line and the estate agent told us that we will need to set up a BT phone line account (as we cannot use the existing one) which we will need to pay…
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Talk Talk Retention Offer
I've been with Talk Talk for 18 months having signed up to get the free Talk Talk + box, but I've been pleasantly surprised by the reliable service having previously been with Sky whose broadband constantly went down. Now my contract is up I decided to log into my account and see what my new terms would be and was…
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Sky Broadband link not working
I have been trying since 10:10 this morning to buy Sky Broadband. The MSE bit of the process seems to work okay but when I press the button to buy, the system fails to connect me with Sky. I assume their server can't cope with the traffic. I mean, you can't expect IT professionals to anticipate a problem like that,can you?…
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sky broadband new £192 deal m&s gift
Trying to get this deal but the mse link takes you to sky tv,broadband and calls page with £75 off , mse states it should take you to skys broadband and calls page with £100 m&s gift card details. Anyone else having probs with this? Update got it sorted, would only go to skys £75offer using android tablet, signed up ok…
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Wow Sky Broadband offer
Hi. I decided to change my broadband over to Sky after seeing the offer on this week's MSE email. I followed the link and went to 'Buy Now'. The screen asked if i was an existing Sky customer which i am - we have Sky TV. When Sky checks availability in my are it say that Unlimited Broadband is unavailable in my area and…
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Broadband suggestions for SW16
Hi all, Moving into our new home in Streatham SW16 soon and have heard some bad review about BT, EE and Virgin.. The nearest exchange (Streatham) has the following LLU services available to it - AOL, O2/Be, Sky, TalkTalk, Tiscali. Decent online console gaming speeds required - any suggestions or advice would be much…
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Plus Net
Does anyone have any experience with Plus Net? We currently have Infinity 2 Broadband and Line Rental with BT, but don't need fibre anymore. We just need Line Rental and a basic ADSL unlimited broadband package. Ideally would like to move to Sky as it seems we may be able to get free broadband for a year, however Plus Net…
