Broadband & internet access

Archives for September 2014

Updating a dino-PC to Wi-Fi: to dongle or not to dongle?
Hello there moneysavers, I'm updating my parents broadband connection, and am awaiting a switchover to a new broadband supplier. In the mean time, we're hoping to upgrade their several-year-old Dell to wi-fi (currently regular BB, with PC>cable>phoneline), so they can best take advantage -- mainly so they can join the…
Is it simple to move back from fibre optic to ordinary broadband?
I currently have BT fibre optic but am very tempted to move and take up the Sky offer of free broadband plus line rental for 12 months or at least try to get a better deal with BT because of their recent price increases. I realise that BT wouldn't offer anything like the Sky deal on the fibre optic that I'm on at present…
Orange EE
Orange EE have doubled their Europe internet charges overnight from £2.50 per 100MB per day to £5.00 per day. this is outrageous!!!
Talk Talk vs BT BB speed
I'm currently with BT (non fibre BB) I get about 3-4mb download, I'm considering moving to TalkTalk, the TalkTalk speed checker states I'd get 2mb download. Whats the likelyhood that with TalkTalk I'd retain roughly the same speed as BT ? Also, once the TalkTalk BB is installed am I covered by the cooling off period incase…
Broadband - No minimum Contract
Hello all, We are due to move early next year and will be moving somewhere were we will be unable to take our broadband supply with us. My contract with Virgin is due to run out in November, is there any where I can get broadband on lower than a 12 month contract? We'll only need it until Feb/March time.
strange hieroglyphics texts updates from Giffgaff (mobile broadband), you get these?
Hi everyone I have Giffgaff mobile broadband PAYG on my laptop and recently they sent me 2 messages in strange hieroglyphics fonts, impossible to decipher this is a few days after I received a text saying "you've used 80% of what you paid for" or something along those lines since I've roughly come to the end of my usage,…
Broadband phone evening & weekend calls
who is the cheapest /most reliable for BB phone and evening and weekend calls . Currently using primus for line rental and evening & weekend calls .Broadband was with o2 and was transferred to sky . Current charges are Phone £14.90 Sky £9. I am finding it difficult to find a single provider who will offer E&W calls as…
Eclipse Broadband, Cease Fee - is this legal?
I'm moving house and am cancelling my broadband service with Eclipse. They've informed me that I have to pay a £30 Cease Charge fee, which of course was not mentioned in any of the sales procedure. They've pointed out that in the T&Cs, the fee is mentioned, but there's nowhere that an actual figure is shown. Is it legal to…
New customer to BT..Help
Guys I need your help. We are moving house and was advised by previous owners that they used BT Infinity and had no isuues with it. So advised BT 3 weeks ago about the move,date set for engineer to come but now there seems to be a problem with the line and everything has come to a halt.Been advised that they will "be in…
Bt Infinity Online Ordering Issue
Ordered Infinity using Quidco Got the conformation email and sent the MAC Code, all good I thought 7 days on and contacted them to be told system has no record of it, I say I got email and then they magically find it and say its a cancelled email due to ordering through a "third party" link Now I have never had an issue…
BT TV still not working after 6 weeks
I got my BT tv , internet and phone 6 weeks ago , my telephone and internet worked fine, however I have had no tv for the whole time I have had it. After a few calls the first weekend I had the box I was given the total support group number. They initially told me I would not need an aerial to get the tv working, however I…
Problem with new call/primus billing
We have been with new call now for one year,account set up over the phone yet no money has left our accountsent an email back in feb explaining this,we receive bills via email telling us what we have used and cost etc,spoke to ofcom this week and they told us that if we get no response from provider after 8 weeks then we…
Dial up internet
I have just found out that I have been paying a monthly fee for dial up internet services via Orange Home for the past 10 years. I can vaguely remember getting dial up for my husband as my job at the time had restrictions on visiting betting sites. We were under the impression that any costs would be attached to our BT…
Bt infinity: Cannot fix a fault for 5 months! can i get my money back. Please help!!!
I am absolutely at a loss as what to do about Bt's incompetent attempts to repair my faulty line and irregular broadband. After loyally waiting for literally (4) years to get infinity and finally some fast broadband i signed up to a contract in April this year. The installing engineer ran a check and found a fault on the…
BT Billing for HD TV when not asked for
Watch your BT bill they are adding 4.84 for HD Sports pack when the customer has only agreed to the FREE Sports channel that comes with broadband. They will agree to remove it if you call up but even then they only took off 2.71 and I had to call again to say I wanted the whole amount removed. How many millions has BT made…
Would like fibre do I need to pay for line rental?
Hi, I have been with talk talk for about 8 years and have broadband. 2 years ago I unplugged the landline and it has not been used since. I have no need for a home phone but would like to change to fibre broadband and I am quite confused .... Is there anybody who does fibre without the need for me to pay extra for line…
Ipad internet vodaphone I need a sim but don't know which
Hi I'm going away and there is no internet at all my ipad takes a SIM card I have never used it before it's only a one off what do I buy or will I be better off taking it to vodaphone shop Thank you.
ISPs may soon be able to offer fibre broadband without a phone line
http://recombu.com/digital/news/bt-openreach-proposes-superfast-fibre-broadband-without-the-phone-calls The Single Order GEA service from BT Openreach - also known as 'naked FTTC' - would be billed as a single item instead of the usual combination of BT line rental with broadband and other services on top. ISPs would be…
EE broadband for less than £3pm?
Quidco have £130 cashback on "Buy 12 months broadband and weekend calls for £2.50 a month" That costs £11pm line rental (paid up-front) and £2.50pm while on the 12month contract. That ends up being an average of £2.71 pm. My only concern is whether the quidco cashback applies to this deal. As ever with quidco you can't be…
Netflix connection fail
Can anyone help me with Netflix. I can get NF on my ipad perfectly. But I cant get it on my TV. I have bought the Apple connector and the logo comes on the screen and then says I do not have the internet connection. The Sky hub is brand new and in working order. How come therefore can I not get my TV to show the movies off…

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Bank of England holds base rate at 5.25% again – but with a cut now on the horizon, what does it mean for your mortgage and savings?
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