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Problem with new call/primus billing
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gpnt
Posts: 4 Newbie
We have been with new call now for one year,account set up over the phone yet no money has left our accountsent an email back in feb explaining this,we receive bills via email telling us what we have used and cost etc,spoke to ofcom this week and they told us that if we get no response from provider after 8 weeks then we only need to pay provider for 4 months usage,we are on the saver package.could anyone please advise on what our next step should be,thankyou.
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Comments
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Have you phoned their customer services on 0800 036 3839?0
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Has the DD been set up on your bank account?No free lunch, and no free laptop
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Yes dd was setup when we started the contract,this is the standard procedure0
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