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Netflix connection fail

Can anyone help me with Netflix. I can get NF on my ipad perfectly. But I cant get it on my TV. I have bought the Apple connector and the logo comes on the screen and then says I do not have the internet connection.

The Sky hub is brand new and in working order. How come therefore can I not get my TV to show the movies off NF.

Im not very good at the terminology used but in plain english would be very helpful.....

Thank you in anticipation.

Comments

  • wheezy57
    wheezy57 Posts: 1,337 Forumite
    is there no one out there who can tell me about the Netflix connection???

    Am I the only one with this connection fail???
  • BookWorm
    BookWorm Posts: 2,493 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 21 September 2014 at 12:29PM
    Possible there is problem with the connection to the wifi

    http://support.apple.com/kb/TS4546

    Not sure if this will help? Good luck :)

    * sorry just re-read post and see you are not talking about Apple TV..... will go away and stop trying to help...
  • wheezy57
    wheezy57 Posts: 1,337 Forumite
    BookWorm wrote: »
    Possible there is problem with the connection to the wifi

    http://support.apple.com/kb/TS4546

    Not sure if this will help? Good luck :)

    * sorry just re-read post and see you are not talking about Apple TV..... will go away and stop trying to help...

    No, dont go!!!!
  • wheezy57
    wheezy57 Posts: 1,337 Forumite
    My tv is a 7 yr old Panasonic. Still got life in it yet as it has a brilliant picture and never breaks down! Yet.

    I have tried Sky forums alongside Apple (as the connector and ipad are both made by Apple). I have trawled through youtube vids of how to fix problem. No joy.
  • robti
    robti Posts: 212 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Not the same problem but when my parents got a new sky hub rather than the router there has been no AirPlay from the iPad to tv although they were using a smart blue ray player to do this, connected router back up and all working fine
  • Quiet_Spark
    Quiet_Spark Posts: 1,093 Forumite
    edited 21 September 2014 at 3:23PM
    wheezy57 wrote: »
    Can anyone help me with Netflix. I can get NF on my ipad perfectly. But I cant get it on my TV. I have bought the Apple connector and the logo comes on the screen and then says I do not have the internet connection.
    Have you entered the correct details in order to connect to your Wi-Fi?

    If you have then I'll stab a guess that your TV does not support the Apple Wi-Fi dongle (connector) that you bought, maybe you should go through the instructions for your TV and see what models (if any) that are supported.
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