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Changing from Talktalk to Sky Unlimited Broadband
Hi All, Received a call from Sky and considering signing over to their talk line and unlimited broadband service. We are currently with talktalk both for line and broadband. Just wanted info on several issues. Ideally would love to hear from anyone who has made the same, or vice versa, switch and get their opinion on…
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Just signed up with Plusnet, great!
I have just signed up for - "Plusnet Value there's a 10GB daytime download limit and unlimited downloads from midnight to 8am. Over the daytime allowance it's £5 for 5GB. You'll need a Plusnet or BT-based landline, and you can avoid Plusnet's £25 fee if you already pay line rental to BT or Plusnet and sign up by phone.…
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With both Sky & VM, trying to reduce costs due to circumstances changing...
Currently we have Sky TV (including movies & full sports, 1 HD package and multiroom) coming out at £72.50 a month, and Virgin 20mb BB and XL phone regularly coming in over £60 (sometimes much higher recently with calling mobiles from it). My dad passed away this week, and as both bills came out of his bank account (joint…
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Help!! - more hassle from useless Virginmedia!!
Hi everyone, I'm having problems with Virgin and am hoping for a bit of advice. The story's a bit long but please bear with me!! I've had broadband & calls via them for a few years now (line rental via BT). I moved flats on 1st April (a Friday) & my new flat needed a line installing - I opted for a BT package to get free…
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O2 Payment problems;A warning & a thanks.
Around the 15th,I got a text from O2 telling me my direct debit for my broadband had failed,which is quite funny as I don't pay by direct debit (I'm out of the 12 month contract & on a rolling monthly one) as I have'nt gotten round to setting up it for my new bank, So I rang the number that was sent to my mobile & paid the…
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Is Orange broadband reliable now?
I have recently been contacted by Orange to see if I will move to them. I am considering moving from O2 because of their price hike but in the past Orange have had a poor reputation for bad service. Have they improved? What are your recent experiences either way>
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O2 Home Broadband - now wait a minute/hang on!
Been off here awhile - might explain my current situation. Decided to take a closer look at my affairs today and here's my summary: Been an O2 home BB customer since April 2010, had an O2 phone but now out of contract hence the loss of my discount. I expected to be paying £12.50pm (didn't think it was worth loading a…
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does Virgin media start a new 1 year contract if I change something?
I am with Virgin Media for my phone and internet and was thinking of phoning to see if I could get a better deal. However, I am selling my house, although no takers yet, and might be moving to a place where there is no Virgin Media cable. So if I alter something will I be put on to a new 1 year contract with a penalty if I…
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Tactics for Cheaper Mobile Broadband
Hi Folks, I'm after some advice about getting mobile broadband. I'm thinking about a contract and wondering if any of you have successfully negotiated a better deal than advertised. Any tips? Thanks.
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Broadband - The first 10 days
I'm new to all this broadband business (thanks to those who answered my thread about wireless!) but have signed up and will shortly be getting connected, via BT. I've read various things about the first 10 days of use and how the line 'stabilises/sets itself up' so have a few questions. 1. Are you just meant to use the…
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BT or Sky or Plus Net
Hello, which of these companies should I go for. I do about 3GB of downloads per month and Xbox gaming about 5 hours per week. Plus Net seem the cheapest but are they any good? Thanks for your help
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Slow broadband with Eclipse Internet/BT
My parents live in a relatively new estate (built around 2 years ago) and there were discussions at the time that the broadband speeds would be slow as BT hadn't upgraded the exchange. Their internet runs at around 0.5Mbs, which cannot even stream a video, let alone IPlayer or anything similar. Eclipse Internet (their…
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whats the best package phone & broadband
Hi, i am currently with BT paying around £40 a month for unlimited broadband and phone line (free evening and weekend calls to landline). I am thinking of changing and just wondered what the best packages are at the moment. I cant have cable in my area and have had virgin before and broadband connection wasnt any good…
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CEO email address please
Does anyone know an email address for the CEO of talk talk please
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Plusnet & Override providers?
Hi can you use 'Override providers' if you take out line rental with 'Plusnet' ? & is basically their line rental still BT or is not true? Thx
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Talk Talk internet
How can I get from Talk Talk to another broadband and telephone provider without having to shell out money for a new line. I was with Tiscali which was a rented line but when Talk Talk took over that account they moved onto their own line which I was not made aware of and now when I have tried to move to Orange or Royal…
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Tiscali / Talk Talk change
I'm a Tiscali customer. I recently received a letter from Talk Talk saying that my current package would no longer be available after May 6th. I took out an 18 month contract last August!!! I contacted them and was told that all was okay and that my package would run its course. Next I receive an email reminding me of the…
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Trying to switch away from Sky Broadband...problems...
...are these normal problems or are they just trying to make it hard for me to leave?? I've never switched internet provider before, we've always used Sky on their free packace. In December they upped our package to unlimited broadband and started to charge us for it but ever since the service has been really slow and we…
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The Phrase Up To (BT)
I have recently wondering about my rights as a customer of any Internet firm currently. As there is being fibre optics rolling out up and down the country Internet speeds are being boost. Great News. But as with anything you have to pay for the privilege! Now don't get me wrong I do not mind paying for things, but i find…
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Sky router only connecting at 2.5MB
Hello, I have had sky broadband unlimited for nearly a year and I recently started making noises about connection speeds as Sky have launched Anytime+, I have purchased an Xbox and my TV is capable of IPlayer. The package is up to 20MB which I fully understand by nature of the term “up to”. I logged onto my sky router…
