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Long-time Forumites will have seen tales of retailers clamping down on customers they feel have made too many returns. How often do you find yourself returning goods you've bought online? Do you only return things that are clearly broken or not up to scratch? Or are you happy to send something back if you've changed your…
Holiday booking often involves a balancing act. You might find a bargain that's less convenient, a luxury option that's more expensive, or a flexible booking that offers extra peace of mind. When it comes down to it, what matters most to you when booking a holiday? Vote in the poll and share your thoughts in the thread.
When choosing a new product for the home, it can be hard to sort the wheat from the chaff. That's why savvy MoneySavers turn to the shared knowledge and experience of the MSE Forum when contemplating a big purchase. Read on to see what Forumites have been talking about this week.…
Hi, (Not to mods: I posted something similar to this back in January, but this time I have a bit more information and would like to keep this as my new post.) I’m hoping someone can help me understand my position before I speak to HMRC again and/or take formal insolvency advice. I’ll try to keep this as clear as possible.…
We moved away from Octopus to Fuse energy at the beginning of June. I have been waiting for Octopus to generate a final bill so that they can refund my account balance. Messaged them again yesterday to remind them that they have six weeks to generate a final bill from switchover date and that the deadline is due next week…
Hi All, I'm new here so hope this is going in the right place! I'm wondering if anyone as experience with Mercedes, or others, in which we have had a car on PCP for around 8 months now. My wife as noticed a slight rattling sound and the Auto start light is on Amber (Probably a battery issue). The car is second hand but we…
Yes my fault. Ordered something online. Delivery address correct house no and street name, but incorrect town and postcode. Courier took a guess and delivered it to and invalid street address. Vendor is saying tough luck, I'm saying they should have returned it as invalid address? Example - Old address:- 10 dog street,…
Hi, I had a Creation credit card which was closed over a year ago. I was surprised to receive a statement this morning showing a credit in June and a debit for the same amount a week later. I have contacted Creation who advised it was an internal error as someone had applied the credit internally. Can they do this when the…
This is the place for questions around your rights as a consumer, including reclaims, faulty goods & more
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This means a change for those with substantial savings across M&S Bank and HSBC UK and/or First Direct. Here's what the transfer means for your savings, credit cards and more.
The Government has confirmed it has increased the maximum amount of support available to those affected via a loan from £10,000 to £20,000, but only for exceptional cases.
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