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We've had some unusual consumer rights queries on the MSE Forum this week: like the pair of trainers that turned out not to match one another, and what to do when you order a sofa and only half of it is delivered. Read on for more on these and the rest of the top talking points from our MoneySaving community.…
Signing up to a supermarket loyalty programme feels like a MoneySaving no-brainer, but not all schemes are created equal. While some are fairly generous when it comes to handing out points and bonuses, others are a bit stingy with the rewards or offer benefits that might not be worth bothering with. Which one gets your…
Virgin Media is shutting down its email service for addresses ending: @virginmedia.com @virgin.net @ntlworld.com @blueyonder.co.uk. If you’re affected, Virgin Media will contact you about your options for keeping or replacing it. What’s changing with Virgin Media’s email service:…
Long story short - Travel up have cancelled my flight booking and won't refund me until a paypal chargeback they claim to see at their end is closed. Paypal say there is no open chargeback case and do not even recognise the ref quoted. I have raised a paypal 'service not received' case (on their recommendation) and then…
Yet again the system failed to show my entry time so I had to guess, and yet again the sun was shining on the screen so it was hard to read. I remember that I had intended to pay for 3 hours to be on the safe side but checking my parking ticket I only paid for two - I know that's not going to matter to them but I am miffed…
Not sure if same for others, but I've just noticed slightly reduced rates with their October 2026 v1 tariff after signing up for their 18m tariff last week which doesn't kick in until my existing fix ends in a few weeks. Probably a saving of £20-£25 for a 12 month period, but how easy is it to change it over if indeed that…
https://photos.app.goo.gl/BiEFT13NaCuJZ8TVA
I purchased an expensive light fitting from Exclusive Lighting Ltd, but it ultimately didn't suit our space after opening and checking it. When I requested a return well within the statutory 14-day cooling-off period, they initially hit me with a blanket refusal, claiming online purchases cannot be returned if they have…
MSE has a new tool to help you work out if you're owed compensation for a delayed flight, and to help you draft your claim letter - and we'd like you to take it out for a test flight
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Halifax customers who use mobile and online banking services should move to the Lloyds Bank app before Sunday 1 November. That's because the Halifax app and online banking services will be axed from this date. Here's what you need to know.
The State Pension is likely to rise by 3.9% next April, taking the full new State Pension to over £13,000 a year. It means the State Pension now breaches the tax-free personal allowance for some.
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