Just Dial Saver users moved to Talk Talk

greyster · 30 March 2006 at 5:40PM

Dear Graham,

I am delighted to announce that TalkTalk, the landline company from The Carphone Warehouse, has recently acquired Just Dial Saver. So from 1st May your telephone service for "01524xxxxx" will be brought to you by TalkTalk.

From 1st May your plan will change to LeisureUKTalk with InternationalCaller Extra:

For just 99p a month you'll get:
# Unlimited** evening and weekend calls to UK local landline numbers (starting 01 and 02)
# Unlimited daytime, evening and weekend calls to over 2 million TalkTalk customers*
# International rates from as little as 2p a minute
# Access to customer services - via phone, website or email

To check out your new rates click here
To view your new terms and conditions click here

In the meantime if you have any queries we'll be happy to help, just email us as you did before at customercare@just-dial.com

Finally, I would like to thank you for your custom. I am confident you'll be happy with your service and all the benefits TalkTalk offers.

Welcome once again to the TalkTalk family.

Yours sincerely,
Donna Jones
Head of Customer Service

utilitybroker · 30 March 2006 at 5:49PM

Time to move to Primus Saver 2,for free E&W calls.

I like this bit
"I am confident you'll be happy with your service and all the benefits TalkTalk offers." Lol.

gerryfitz · 30 March 2006 at 6:52PM

I got the above email from TalkTalk/Just Dial this morning.

I know it's only 99p a month, but why pay that when I can have it for nowt with Primus, however....

I've only been with Just Dial for about 6 weeks, if I change does anyone know if there are any penalties?

Regards,

Gerry

cashdaddy · 30 March 2006 at 7:24PM

Really want to change from Just Talk now. Does anyone know how to switch to say Primus? I am tempted to sign up to Primus and let them do the work. Talk-talk's new terms and conditions look awful and I don't want to phone them as they will try and talk me out of switching.

Heinz · 30 March 2006 at 7:28PM

cashdaddy wrote:

Really want to change from Just Talk now. Does anyone know how to switch to say Primus? I am tempted to sign up to Primus and let them do the work.

Do exactly that (0800 036 0094) after 12 noon - it'll take about 2 weeks (no need for you to do anything else).

cashdaddy · 30 March 2006 at 7:45PM

Thanks Heinz,
think I will phone the number you quoted and sign up for the Primus 2 product.

utilitybroker · 30 March 2006 at 9:38PM

No doubt TT will be increasing the peak rate by 2 hours from 6am,shortening the 2hr free call period,and abolishing capped mobile e&w rates.

greyster · 30 March 2006 at 10:31PM

When you phone the 0800 number ask for Fergus .... he'll make sure you're put on the right tariff - Primus Saver 2.

hansi · 31 March 2006 at 3:28PM

I have just switched to primus 2 offer, no problems. (so far)

cashdaddy · 31 March 2006 at 4:55PM

Just signed up for Primus 2 using the 0800 number given by Heinz. Pretty painless, call lasts just under 10mins while they take your details for direct debit etc. Was told that welcome pack will be sent together with connection date and when I receive it, to contact Just-Dial and tell them I have cancelled contract. Primus will also contact BT.

Bet when I phone Just-dial ( Talk-Talk), they will try and talk me out of it. Well, bit late for them now!

gerryfitz · 31 March 2006 at 5:07PM

Did Primus say you HAD to contact Just Dial or did they just advise you to?

I thought with these CPS changes you just told the new supplier and then let them get on with it?

I'd be interested to know before I start switching over.

Regards,
Gerry

Just Dial Saver users moved to Talk Talk

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