We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
sold a phone on ebay - buyer having me on!!! EDIT: Now he's opened Paypal Dispute
shaggy
Posts: 1,035 Forumite
Right.. I sold a faulty phone on Ebay (which I described as faulty). The end price was only £10 plus postage. It was posted yesterday.
Today the buyer has got back to me saying the keypad is cracked and has sent a photo to prove it. He wants a part refund as I apparently described the item 'wrong'. This is really strange because the photo he sent me is of a gray phone, but the phone I sold was black!!!
Now... how do I go about solving this? I can ask him to send the whole phone + box back and I can issue him a refund, but he might dupe me and send me this dummy phone instead??? I dont really want to get in to an argument with him if I go off on the wrong foot - he might accuse me of calling him a liar???
I dont know if I am allowed to post ebay links, which has images of my phone, and the pic he sent me... I will post these if someone can confirm i can do so?
We are only talking a tenner here, so I am really puzzled as to why he's trying to get one over me on such a small amount of money !!!
Today the buyer has got back to me saying the keypad is cracked and has sent a photo to prove it. He wants a part refund as I apparently described the item 'wrong'. This is really strange because the photo he sent me is of a gray phone, but the phone I sold was black!!!
Now... how do I go about solving this? I can ask him to send the whole phone + box back and I can issue him a refund, but he might dupe me and send me this dummy phone instead??? I dont really want to get in to an argument with him if I go off on the wrong foot - he might accuse me of calling him a liar???
I dont know if I am allowed to post ebay links, which has images of my phone, and the pic he sent me... I will post these if someone can confirm i can do so?
We are only talking a tenner here, so I am really puzzled as to why he's trying to get one over me on such a small amount of money !!!
0
Comments
-
Has he bought any other phones recently?
You could reply and say 'Perhaps you've mixed up your purchases. The phone I sold you was black, not grey'
That's assuming it really is a grey phone, and not just a bad photo!My TV is broken!
Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j0 -
I'd also check what else he's been buying recently, as he might have mixed you up with someone else.
Did you note down the phone serial number before sending it? Do you still have the receipt from when you bought it which might state the serial number?Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0 -
sadly i didnt note the IMEI of my phone. But this is intriguing. He has bought a lot of faulty phones. One of those he bought was also a Samsung D900 like mine, and lo and behold theres feedback from the seller saying 'customer not happy with phone, listed wrongly' ... I can post links to these auctions and mine, and the picture of the phone he sent me later on from home ... can someone please verify this is within the forum rules?0
-
If it was faulty anyway, suggest he sends it back, recorded delivery, for a refund - if he is trying it on, he probably won't pay the postage.0
-
sadly i didnt note the IMEI of my phone. But this is intriguing. He has bought a lot of faulty phones. One of those he bought was also a Samsung D900 like mine, and lo and behold theres feedback from the seller saying 'customer not happy with phone, listed wrongly' ... I can post links to these auctions and mine, and the picture of the phone he sent me later on from home ... can someone please verify this is within the forum rules?
Well you could post the pictures and links anyway, and they'll then take them off if they're against the rules. Other people have posted links before, so I don't think it's against the rules.
Sounds like this guy is trying to pull a fast one by buying two identical broken phones for cheap, then trying to rebuild a working one whilst getting them for free!Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0 -
thats a good idea.
Anyway, heres the link to my auction:
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MESOX:IT&item=120330028067
Pics are a bit blurry but good enough quality to see the keypad is NOT broken, and the phone is black.
Now, take a look at the picture he has sent me ...
Is that a black phone or silver ??0 -
I would just sent a polite reply back saying sorry that's not my phone as you can see mine is black and from the listing photos the keypad is not cracked.
You must have me confused with one of the other faulty phones you have brought recently.0 -
Could you call his bluff? Tell him no probs send the phone back as you have the serial numbers and when you are in safe receipt (return postage at his own cost) of the phone you will issue a refund.The shinbone is a device for finding furniture in a dark room.:TBig thanks to all competition posters:T0
-
Just had a look at the buyers feeback and I reckon he buys faulty mobiles, refurbishes then resells at a premium. May well have realised that the particular mobile he bought from another can't be fixed and has already left feedback for cracked one
The shinbone is a device for finding furniture in a dark room.:TBig thanks to all competition posters:T0 -
SMASHED MOBILE AND DUFF CHARGER. Deceitful Seller, Beware!Seller: dotcom4tune ( 564
)
28-Aug-08 12:50 SAMSUNG D900-FAULTY+battery+charger.NO RESERVE (#170248414668)--View ItemPlays with words in item descriptions.......!!!!!!!!!!!!!!!!!Seller: edward270543 ( 8388
)
27-Aug-08 16:34- Reply by edward270543 (28-Aug-08 09:30):
I HAVE SOLD 2 ITEMS TO THIS SO CALLED BUYER AND THEY HAVE GIVE ME 2 NEG NO MORE
Didn't get the price he wanted so refuses too send the mobile! Bad ebayer!Seller: magsta.789 ( 3 )
No longer a registered user24-Aug-08 15:13- Reply by magsta.789 (25-Aug-08 12:21):
he wouldnt pay by postal order because my paypal dosent work
0 - Reply by edward270543 (28-Aug-08 09:30):
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.3K Banking & Borrowing
- 253.7K Reduce Debt & Boost Income
- 454.4K Spending & Discounts
- 245.4K Work, Benefits & Business
- 601.1K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards