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A basic starting guide

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  • Beate
    Beate Posts: 3,522 Forumite
    Part of the Furniture Combo Breaker
    You can send your second letter after 14 days already so don't wait around!
    You are chasing the charges they have levied on your account for being overdrawn - you can find them on the statements. So yes, claim back the £140.
    Reclaimed thanks to this site:
    £175 Abbey Mortgage Repayment Fee, £170.03 Capital One Bank Charges £418.07 Lloyds TSB Bank Charges, £2,671.55 Mis-sold Endowment Policy, all for OH
  • dolphin9294
    dolphin9294 Posts: 11 Forumite
    will post off 1st letter with postal order tomorrow, it just seems a long time to wait for 1st reply i.e. 40 days, the 14 days on the 2nd letter is fine but 40 on first is a long wait? please can you keep me informed on how you get on with your claim i.e. I love success stories, thanks dolphin9294
  • kim77
    kim77 Posts: 3 Newbie
    Thats really cool. Thank you.
  • dj9928
    dj9928 Posts: 343 Forumite
    How do I work out the interest owed? My fees run from Aug 02 - Sept 05, do I just add up all the fees then add a certain percentage for interest or what? Or do i have to do each charge separate
  • cnoelj
    cnoelj Posts: 29,218 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Just use Martin's calculator on the site. Put in the date of the charge and the charge made for each item. It will give you a running total. It saves a lot of work, so it is a great tool
    “The primary cause of unhappiness is never the situation but your thoughts about it.” Eckhart Tolle
  • nuttyrockeress
    nuttyrockeress Posts: 1,260 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Here you go, the link is Here
    It's nice to be nutty but's more important to be nice
  • wrote:
    Don't send £10 cash. I did because I was skint and knew if I sent a cheque it would bounce and at the time I couldn't get to the PO. I had my money returned by Abbey saying they could not accept cash!!!! but they are sending 14 months of statements anyway. Thing is, they say they cannot give me a breakdown of the other 4 years 8 months because they have been microfiched - funny that cos I can get them online.
  • lornao1
    lornao1 Posts: 38 Forumite
    Part of the Furniture Combo Breaker
    Hi, I am new to all this so I hope someone can advise me. I sent my 2nd letter requesting all charges back to my local Nationwide branch on 22nd March (recieved and signed for on the 23rd) and have not heard anything. The 14 days was up yesterday (Good Friday) so how long should I leave it until is send the next letter and am I doing the right thing by sending the letters to my local branch ?
    Many thanks
  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    Obviously because of the Bank Holiday w/end you do need to allow a few days grace before going on with your next step as listed in Martin's article below.

    Step-by-step Guides: Bank Charges: Reclaim Your Cash | Bank Charges Video Guide | Top New Bank Account Calculator: Charge them interest Template Letters: (right click and save) Ask for charge details |Initial letter | Second letter | Small claims note Get Updates On Important Changes: Free Weekly Money Tip
  • Leebcoward
    Leebcoward Posts: 149 Forumite
    Part of the Furniture Combo Breaker
    As a new bank charge reclaimer myself I simply couldn't have done it without the help of this site. As some kind of thank you I have been trying to give advise to some queries that new reclaimers are having and trying to help using my experience as a foundation. The biggest single bit of advice I can give is to read this page ( http://www.moneysavingexpert.com/cgi-bin/viewnews.cgi?newsid1141050760,24632, ) carefully as it tells you almost everything you need to know. I would also suggest watching Martins video at this address ( http://video.google.co.uk/videoplay?docid=9061472225374011135 ) as this explains things in simple terms we all understand. Good luck to you all in your quest to reclaim your charges and remember that the banks are trying ever more sneaky tactics to put you off. STICK TO THE STEPS PROVIDED ON THIS SITE. STICK TO YOUR TIMESCALE NOT THE BANKS. READ THE LINKS I HAVE PROVIDED AS THEY ANSWER THE MOST COMMON QUESTIONS. And remember to thank the people that run this site so well as they work very hard to make it all happen.

    Good Luck again.
    Stick to YOUR timescale. Dont take ANY bull. DONT be intimidated. The law is on OUR side.
    :o Feel free to thank me if I was a help :o
    >
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