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Orchid V4, V4+ and Ranger 400 phone users - Discussion
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Overwrite the unwanted row with a duplicate of another wanted one (except, obviously, for the Carrier or Routing row number on the end).newbuilder wrote: »If you add an entry into the routing table or the carrier code, how do you delete the entry without clearing all the tables and adding them again.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0 -
Overwrite the unwanted row with a duplicate of another wanted one.
Now that would have been sensible :wall:5KW solar, Lux 3.8KW inverter, Uhome 2400 LPF x 6, SOLIC 200 immerser diverter, Leaf 62Kwh, MG ZSev, Ohme home charger, Zappi v2.1, Import: Octopus intelligent ; Export: Octopus Energy Export, 15KW biomass pellet boiler - Windhager., Home Assistant (newbie)0 -
There is nothing I have done to restrict saving - have you extracted the spreadsheet from the zip file or are you opening it from within it? If it is the latter then you may well have problems saving it again.
Try 'File' -> 'Save As' and save it to your 'My Documents' folder and see if you get a better result.
To KevinLawry.
I try to amend your sheet to make 0870 and 0845 route through BT and 118 route through 0900192192 but when I go to save it the paper clip says "document not Saved"
Any reason for this?0 -
My V4 has taken to dialling numbers twice so we hear the number being dialled after the call is connected.
We're on the (previously) automatic Heinz program.
Whats the best way to reset it and then get the latest settings? I've tried forcing home having programmed the new number for the server but it still does the dialling twice problem on outgoing calls.0 -
That's normal. You're hearing the Orchid dialling after you have finished dialling (it assesses what it needs to dial as a result of what you've dialled).My V4 has taken to dialling numbers twice so we hear the number being dialled after the call is connected.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0 -
I wasn't clear. Let's say I dial 0845nnnnnn. I actually get through to the desired number and can hear (in this case) the "your call is important to us, please wait" etc and while I'm listening to this I hear the V4 dialling again.
So I guess I need to reset the V4 completely, program in the dialup number for Orchid, then do a forced update.
The instructions are baffling me at present.0 -
Oh. That is odd.I wasn't clear. Let's say I dial 0845nnnnnn. I actually get through to the desired number and can hear (in this case) the "your call is important to us, please wait" etc and while I'm listening to this I hear the V4 dialling again.
Did the call go via 18185's freephone gateway number in accordance with Routing Rule 15?Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0 -
I guess it should have. The problem started after I followed the instructions in the recent update email from Orchid ie
To reset the Dial Up Number. Lift the handset and dial **# 0000 * 01536 207810 * 1 , let the digits dial out then hang up. Then Force Home your V4 dialler. Lift Handset & dial ***12#4567890*3 Replace handset
I'm signed up with 18185, Primus etc and everything was working prior to forcing the update.0 -
You can check your online 18185 account to be sure.
If you think a complete reset is necessary, the 5 procedures are:
Lift Handset & dial
**# 0000 * 01536207810 * 1
Replace handset
Lift Handset & dial
**# 0000 * 1 * 8
Replace handset
Lift Handset & dial
**# 0000 * 0 * *
Replace handset
Lift Handset & dial
**# 0000 * 0 * 7
Replace handset
Finally Lift Handset & dial ***12#4567890*3 (this is the 'Force Home' procedure)
Replace handset
The red LED on the V4 should now flash for at least 2 minutes. If it stops after 20 or 30 seconds, the Force Home has failed.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0 -
Thanks Heinz. Much appreciated. I'll be resetting it shortly unless you think I shouldn't based on 18185 "To Be Invoiced" info below:-
Date Time Number called Duration Amount 25-01-2009 10:25:31 00151982287nn 00:00:25 0.0450 26-01-2009 11:31:54 017927638nn 00:03:16 0.0500 26-01-2009 11:47:09 0808-004484530077nn 00:04:16 0.0750 26-01-2009 14:36:25 0808-004484530077nn 00:06:42 0.0850 26-01-2009 14:52:29 078370939nn 00:00:03 0.1100 27-01-2009 14:23:34 0808-004484560104nn 00:01:45 0.0600 27-01-2009 16:37:07 078546919nn 00:00:04 0.1100 27-01-2009 16:37:44 078546919nn 00:00:39 0.1100 28-01-2009 15:56:24 078546919nn 00:00:07 0.1100 28-01-2009 15:57:12 078546919nn 00:00:03 0.1100 29-01-2009 15:33:32 016396308nn 00:08:16 0.0500
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