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Orchid V4, V4+ and Ranger 400 phone users - Discussion

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  • System
    System Posts: 178,346 Community Admin
    10,000 Posts Photogenic Name Dropper
    Yes. I confirm that I am on BT's free evening and weekend tarif.

    I will try a manual time update. Cheers.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • System
    System Posts: 178,346 Community Admin
    10,000 Posts Photogenic Name Dropper
    Sorted. Phoning home was not setting the clock correctly. 0845 numbers are now going through BT. Thanks again!
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    scgf wrote: »
    Phoning home was not setting the clock correctly.
    I think the server's down yet again. I have emailed Orchid reporting that (but they may not pick that up until Monday).
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Didn't work last w-end either :mad:
    5KW solar, Lux 3.8KW inverter, Uhome 2400 LPF x 6, SOLIC 200 immerser diverter, Leaf 62Kwh, MG ZSev, Ohme home charger, Zappi v2.1,  Import: Octopus intelligent ; Export: Octopus Energy Export, 15KW biomass pellet boiler - Windhager., Home Assistant (newbie)
  • KevinLawry wrote: »
    It's not me, fileqube must have an issue, if it persists I will find somewhere else to host it

    Alternate Download Location Here

    http://208.56.23.24/mse/Auto_Routing_Table_v1_2.zip

    This server should be robust, I have borrowed some web space on somones server. :j

    Kevin, it looks to be a fantastic program, many thanks for taking the time to write it. I've just got one problem, I can't get it to talk to my modem (external US Robotics 56k). Selected 'COM1' in the config sheet, but nothing. The modem itself works OK when sent a standard 'Dial Up' command from XP. What am I overlooking ?
  • valmiki
    valmiki Posts: 141 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Just wanted to post a quick thanks to kevinlawry for the work he has done, and also that this whole new method of programming the dialler REALLY needs a new thread to publicise it a bit more!

    cheers

    valmiki
  • Le73Uq86Uv wrote: »
    Did you connect the modem directly to the Orchid dialer?

    Yep !
    Le73Uq86Uv wrote: »
    Do a test, connect it direct to the Orchid but just use computer to dial a real phone number, maybe your mobile to test it all works.

    For a dialer type "dialer" in the windows run box.

    Yep, done that, and it works. It's just that the Excel sheet cannot 'drive' the modem
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Heinz wrote: »
    I think the server's down yet again. I have emailed Orchid reporting that (but they may not pick that up until Monday).
    The CW Client Server is now operational again - force homes working too (provided you have reprogrammed your dialler with the new - 01536207810 - force home number).

    CW Client users - now might be a good time to take screen prints of your program.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Le73Uq86Uv wrote: »
    Did you change the COM port on the excel sheet to match the modem port?

    Yep, as I stated originally, COM1
  • Hi,

    I'm going to ask a slightly rude but necessary question, is the modem actually on COM1, as far as windows is concerned - I have seen (admittedly not often) cases where the physical COM1 is seen by Windows as COM3

    Secondly - check that there are no extra spaces on the spreadsheet where you typed COM1 - it is quite picky, COM must be in capitals, followed by the numeric part with no spaces before or after, I know I could have programmed those checks in, but it is not a value likely to be changed often & I wanted to help people with this as soon as I could.

    Thirdly, make sure nothing else is trying to access the modem - windows treats them on a first come first served basis - although you _should_ get an error message in that case

    If there are any messages, let me know what is said, it may point the way

    more intricately, if you go to windows control panel, Phone & modem options, select the modems tab, select your modem, click properties, Diagnostic tab, tick append to log, then OK - run the program & try to set the time - then go back to modem properties, diagnostic tab, and click 'view log'

    Copy the contents of the log file & PM them to me & I will take a look to see if they give any clues (do this after you have checked the other things, I will be evaluating the results on that basis)

    I have to admit, I have never used these routines on a modem numbered less than 3 - just a quirk of the environments I have worked in that physical serial ports have never been used, there should be no problem but I do not currently have a way to confirm that.
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