Barclays Bank (merged)

Try this number from Tuesday Barclays Bank Litigation Dept 02071164523. Yhis is one litigators number just say who you are - your claim number and thry should be able to put you onto the right person dealing with your case.

good Luck

Suggest you ring your local court and speak to someone there, they will tell you what to next

Hi guys I'm new here I've read through a number of posts phew isn't there a lot but i'm stuck on what I do next

I received my statements from Barclays on the 39th day, using the calculater to work out interest I sent a claim in for £2070 + interest giving a total of £2597.24 I have received a letter saying that although they disagree with my claim that without any admissions of liability they are willing to offer me £1500. towards the total amount I am seeking, this is with the cost & inconvenience inherent in a further dispute in mind and is intended as a gesture of goodwill, in full & final settlement of my complaint. They then go on to say if I want to accept their offer to send the form back & the money will be in my account in 10 days. They say of I am disatified with their proposal for resolving my complaint I may ultimately be eligible to refer my complaint to the FOS.
I have just called them to negotiate telling them I will accept £2000 but the snotty woman sad it was a one off final offer & wasn't negotiable I told her I wasn't prepared to accept their offer & I would take the next step in claiming back my money. ... but what is my next step?




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jdm52 wrote: »

reading the letter again it does say as a gesture of goodwill, in full & final settlement of my complaint. Am I right in thinking that if I did accept this I couldn't take it any further as it doesn't mention it's a "part payment without prejudice" as I've read on other posts

Hi, they all say goodwill gestures in full and final payment. You have to write back to the bank and tell them that you are accepting it as part payment without prejudice to your claim and that you will be persuing the claim via the court for the remainder of the money owed to you and then file your claim

Good luck
Kez

jdm52 wrote: »

thanks for the reply ..
do I sign the form they enclosed with their letter although it does state " I accept the sum of £1500.00 in full & final settlement of my complaint with Barclays" adding "I am accepting it as part payment without prejudice to my claim and that I will be persuing the claim via the court for the remainder of the money owed to me" or do I send a different letter altogether?

also sorry for being thick but do I make my claim throught FOS or the County Court?

I wouldn't sign it just send it back with the letter, then whichever route you take is up to you, you can go through either, if the bank have said a definate no then you can go through the finincial ombudsman, there is no charge via that route either. If you are claiming interest this can only be awarded by the courts,

Kez