Experience with Homeground Management Ltd

nieves0101 · 25 January 2015 at 7:26PM

does anyone know who the director is that is a Lord. our flat was built by Taylor Wimpey and I guess they have sold off the land which makes me wonder why and whats in it for them. An offshore company now owns the ground and HomeGround collects the rent. I think it must be a small company and customer services is very poor. If anyone can do some research and let us know. my email is w and the next letter is l for Lloyd followed by 46 and the letter for at and the popular mail company beginning with g

BEESRULE · 10 February 2015 at 12:43PM

I have a long dispute with these guys; tried to impose a backdated increase despite not complying with the terms of the lease. Still fighting it a year later - all for a measly 60 quid but presumably they've collected it from the other 200 odd people in the development. I have established contact with an admittedly charming lady there but have not heard from her since Oct 14 when she promised to supply the documents allowing them to disregard the lease terms. As has been said, their records are a mess. Was told on moving here that I was fully paid up, and then that I wasn't. Unbelievable that in the 21st century this business of not owning the land your owned property is on is still allowed. Interesting that the Property Ombudsman has been alerted. I went to the Leasehold Advisory Service who were sympathetic but toothless.

Bubbles18 · 10 February 2015 at 5:24PM

We are going to court against these cowboys due to their utter incompetence, total lack of administrative capability and lack of adherence to the law.

We'll certainly be citing this forum amongst others as further evidence that we are not alone in our struggles with them.

Bart32 · 11 February 2015 at 1:50PM

Dear all, I am stuck in the same boat Iam trying to sell my flat , ipaid 360 Gbp for a management pack from the managing agents which is a different company, which did not include leaseholder information which is the LP1 form. My solictors have been trying to get in touch with Homeground who represent the free holders to get some info. Unfortunately Homeground are not responding to any of the queries. Can someone please help me with any contact details for them. AH85 and krobinson did you manage to get your queries answered?

sandsailor3 · 27 February 2015 at 5:04PM

I have just had major issues with this company as well.
My ground rent was due at the beginning of January and yes i admit i completely forgot about it.
However what i find hard to accept is that today i receive two letters, one dated 4th February saying my balance was overdue and the other dated 25th February saying its not with their solicitors.
I call the solicitors and explain that yes i had forgotten about it and that although i received the letters, both only arrived today.
They say no problem, your ground rent was £125 but now i owe £537 as it is "severely overdue".
How is it ethical to for this to happen, i did not dispute the fact i had forgotten about it but had only received the reminder and notice of action yesterday.
I asked if they would allow me to pay it off in two instalment, the answer was no.
The only options i were given was pay now or go to court and they will apply for it to be added to my mortgage.
This company really needs to re evaluate its morals, ethics and customer service.
Needless to say i have contacted them via the only way possible and emailed them through their online portal stating that in future any written correspondence they wish to send to me should be done so by recorded delivery and that if it isn't then they can assume that anything they do send has not been received thereby avoiding the same thing happening again.
I am waiting for their reply and see what they have to say.

Fraise · 2 March 2015 at 6:29PM

Sorry to veer slightly off topic, but does anyone have the link to management agent reviews site? Thanks in advance

Diamondeye · 11 March 2015 at 6:40PM

I too have now fell foul of the unethical outfit and their legal reps from Liverpool with threats of legal action from thuggish letters from their solicitors, is anyone interested in logging all our grievances against HGM and their thuggish legal representatives and nominating a single legal represantive and fighting their ridiculous actions in demanding unwarranted monies and fines from law abiding citizens ?

I am....

D

Hateforgomeground · 17 March 2015 at 6:43PM

It's about time somebody pulled these complete CLOWNS over the coals. They are the apitomy of the most TERRIBLE company you could ever wish to have dealings with. It has got so bad that I am now considering selling my property just to get away from Homeground Property Services. Although I am worried that it may even be difficult for me to do that now because of them.
These jokers are the only company on earth to not have a contact telephone number. It's 2015 for God sake!! Sort it out!! You try and email them and NEVER get a response. All you ever get is letters through the post sent from their 'PO BOX' address DEMANDING you for money!! And then when you cannot pay them even if you want too (because they will not give you their bank details, online login details to their website or any other method of payment) when you have sent them countless emails just trying to find out how to PAY THEM!!! They then send you a letter saying that they have now charged you another £145 and sent your account to their solicitors in Leeds because of late payment!!!! The solicitors in Leeds actually have a phone number and are contactable!!! WOW!! But after you speak to them saying you wish to pay, they slap another (minimum) of £267 fees on top of what you owe homeground in the first place!!!!!! So basically a £250 ground rent payment ended up costing me £662!!! And you can only pay it in full via debit or credit card. UNBELIEVABLE!!
I can't express how disappointed in homeground I am. God have mercy on your soul if you are as unfortunate as I am to have been burdened with this monstrosity of a hopeless nightmare of a so called company. Homeground I hope you rot!!!!

nieves0101 · 18 March 2015 at 10:29AM

lets form a forum on change.org this organisation is run by [TEXT DELETED BY FORUM TEAM] wife's stepfather the Hon [TEXT DELETED BY FORUM TEAM], and his mate [TEXT DELETED BY FORUM TEAM]. I see that Taylor Wimpey are selling their freeholds and I bet its to these guys so that when the leases expire they own a massive amount of land in England to do what they want with. I wonder if the freehold company is off shore - umm is anyone experienced in looking this up. Lets get to the bottom of it and I wonder if Panarama or dispatches would be interested. I will set up change.org homeground nomination for worst customer service company in the UK. give it 3 days and I will set it up so search for it. Meanwhile I am writing to the solicitors as I am told I owe £190 and a further £100 for legal fees and I don't owe anything and can prove it. I am also charging Homeground for administration charges for the same amount for sorting out their mess. A right Honorable mess [TEXT DELETED BY FORUM TEAM]

nieves0101 · 18 March 2015 at 10:37AM

LETS HIT back at these monsters and search for change.com homeground in a few days

Experience with Homeground Management Ltd

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