Aedis Building Inspectors unreachable

Hi everyone, i am in the same situation, was recommended Aedis from an ex council planning body, reached the end of our renovations and made an appointment with their surveyor who did not turn up, now i am receiving letters from our local authority stating we need to get them out to sign our property off. Not sure where i stand or best route forward.
Also received an email from the above asking for £150 for documents, is there any point?
Any help is greatfully appreciated guys, thanks!!!

So here is the latest missive from the liquidators!!!
Don't be fooled by it. My own project was signed off by a local authority inspector last week without paperwork. You don't need it so don't pay for it!!! I now have a valid Regularisation Certificate which is completely legal and above board. Yes, it cost me money but was problem free and it is all sorted. If you pay this fee for paperwork there will be an inspector's fees to pay too. DO NOT DO IT!

Further to our previous correspondence in this matter, we write to provide you with an update.

As you are aware the joint liquidators, together with the Company’s software provider and relevant other parties, including the Company’s regulator CICAIR, have obtained from the Company’s records a full report of the data held on your project. This was subsequently sent to the Local Authorities Building Control for England & Wales (“LABC”) to disseminate to the correct Local Authority.
Unfortunately, we have now been advised by the LABC that the data provided is not sufficient to enable them to move your project forward.
We have therefore been liaising with the LABC, as the statutory delegator, and the Ministry of Housing (“MoH”) to provide a solution and request the LABC and the MoH to assist you in obtaining the information the LABC considers sufficient.
We would advise that the joint liquidators are not in a position to provide all documents from the Company’s records, nor are they under any obligation to do so.
We have advised the LABC and the MoH that we will facilitate them being able to access the Company’s records in order to extract the data. The LABC have stated that they will do everything they can to assist, they do not have the resource or the significant funds it will cost to assist with this.
We would reiterate that the joint liquidators are under no obligation to fully extract all your project documents from the Company’s records however we fully appreciate the position you are currently in. We also understand that you are having to pay a further fee to the Local Authority.
Therefore, the joint liquidators have found an alternative solution and have worked towards being able to extract all documents on your project held in the Company’s records. However in order to facilitate this, it will be necessary to outsource this work to a third party, who will administer the extraction and transfer of files to you, with the assistance of the joint liquidators.
Unfortunately there will be an administration fee of £150 to transfer any files to you.
In order for your files to be transferred, please contact the following email and a representative of Breal Business Certainty Limited will assist you further.
Email: aedis@brealbusinesscertainty.com
Upon payment of the £150 administration fee, the documents held by the Company will be transferred to you.



IMPORTANT



We are advised by the former personnel of the Company that all documentation relating to your project has been uploaded to the Company’s software and therefore any documents held will be extracted and sent.
However the joint liquidators are unable to give any guarantees as to the content and we can only advise that we will provide everything on the system.
Please note, that whilst we have requested the LABC confirm that the documentation to be transferred will be sufficient, they have not provided us with this confirmation and this will be a matter between you and the LABC.



Use of personal information



Please note that in the course of discharging our statutory duties as liquidators, we may need to access and use personal data, being information from which a living person can be identified. Where this is necessary, we are required to comply with data protection legislation.
Contact




We would kindly ask that you await any further email updates and only contact us should the information provided not apply.


So here is the latest missive!!!
Don't be fooled by it. My own project was signed off by a local authority inspector last week without paperwork. You don't need it so don't pay for it!!!

WITHOUT PREJUDICE

Hello all. Just came across this thread. I am in the same situation but I hope this may be of use to a few of you with my total understanding on how we have all been let down so badly.

Keeping it brief below as we all got in to it in a similar way:

I am one of the many unfortunates caught up in this fiasco. I would like to state that over the months I have tried most thing to get some redress from Aedis but to no avail. I could not get hold of anyone or get any case notes after phone calls and emails we ignored.

I looked into the way I paid the Aedis invoice and found that it was via a DEBIT CARD to which I thought bye bye to my money. I then came across an piece of information via hours of online searching, called CHARGE BACK.

This is a voluntary scheme some but not all banks sign up to, to reimburse you if a company goes in to liquidation etc. I phoned and to speak to a someone who deals with this at my bank and it took a while to find the correct department but when I did the person said they knew of it but had not done it before.

After speaking to a supervisor or something I was told yes we do that scheme. I then had a ten min call asking some questions and they checked Aedis was in VL, I was advised I should hear something in a few days. I checked my bank account a couple of days later and the FULL FEE PAID TO AEDIS was back in my account but with a title “temporarily refunded” but some 2 months on its still there!! which at least is some recompense for the days of stress and not giving up completely.

I personally would not pay the administration fee of £150 to transfer any files to you as I wrote to LABC head office and had an email back saying ”All records received from the liquidators were collated and forwarded to the relevant local authority who now have responsibility for assessing compliance. In your case I believe this would be Hertfordshire Building Control”
Kind Regards,
Cathal Brennan
LABC Head of Operations

so I can only assume this is a revenue generating scheme as all the case notes were passed on as noted above. Regulator CICAIR was no help AT ALL during the whole time!

I am with Hertfordshire BC now and I have had no problems with inspections relating to work, but I did take several pictures and had structural calcs done when job started, so anything you have to hand will help get job signed off.

sihoran

I have copies of Aedis terms and conditions I downloaded from the website before it was shut down if needed.

If anyone is stuck with anything please ask and I will try to help if I can.

GOOD LUCK ALL

Hi I’m in the same boat as everyone else here, I’m so Afraid of signing over the work to the council and they have to uncover work, as our build is almost complete! Has anyone had this happen to them yet? Can I ask Mackam who is your council and did you have your own photos of your build or were these from what Aedis had?