MRI The MacAnthony Real Estate Agency

After a lot of research, and by under going a thorough assessment of documents, we authorised Fastline Legal Services lawyer to act for us against the miss selling of our timeshare week in Tenerife. We purchased 9 years ago and placed a deposit on the day which is against selling laws is Spain. This entitles us to cancel our timeshare contract and demand a refund. This could take up to a year, by which we are happy to wait, and we have received a couple of updates from our appointed advisor so we are quite happy with that claim so far. However, we also own 2 weeks in Portugal where we also placed a deposit on the day and would like to get out of that contract as well. Fastline legal said its out of their jurisdiction but we would like to know if anyone can recommend a lawyer, who speaks English, out there, as we are having difficulty finding a good one.

We have just come back off holiday where we went to see Fastline Legal Services in person. We had a bad experience with MRIOverseas after stupidly being persuaded to put a deposit down on an off plan development in Bulgaria that never completed. We were contacted by this company who explained that if we had kept sufficient evidence of payments it could be decided, by a lawyer, that the money that we lost can be awarded back to us through a Court case. We sent off copies and after an investigation that took just over 4 weeks we were told that the lawyer found that we did have the grounds for a refund. The process and costs were clearly explained to us along with our options on the different ways to deal with the case. We got them to put all this in writing first so we could consider this as a family. We decided to authorise the lawyer so we paid the translation and registration fees with the assurance that if the case was not won we would be reimbursed, but to pay them 5% legal fees on a win. We waited 2 weeks then started to be concerned that the promised contract hadn't arrived so my wife called them. They apologised and blamed the Spanish post system and said they would resend it registered. We asked why they had not called us to find out why we had not returned it, they said that as people are busy at work and that they go on holiday that the usual time to call for a contact is 4 weeks. 4 days later it arrived in which we signed and sent back. We phoned them for an update on our case after 3 weeks where they said as we had a lot of paperwork they were waiting for the translator to complete. 5 weeks passed and we received a call from the legal dept to say this is now done and that they would inform us once the next stage had been completed. It seemed to be taking a long time for each stage so we went on the internet and came across this site and a timeshare blog site. We phoned them and they gave us their guarantee that Fastline Legal Services are bound by the contract and we would be reimbursed if the case was not won. As we were coming to Murcia, Spain, for a holiday we asked to come and see them. They said by all means but we must give a weeks notice to make an appointment with the lawyer so that we don't waste our time travelling down to be told she's in Court. We made the appointment where we met them and went to the lawyers office. The lawyer was almost 30 minutes late but she apologised saying that it often happens in Spain. We saw our case file, couldn't understand a lot of what it said as it was in Spanish but there was a lot of stamped official looking documents. They had to mostly translate but we felt much happier and relieved to know that they are actually there. The office looked just like any other office, cabinets, files, desks paperwork stacks, equipment a bit worn and dated but it looked like that was their system so we were not too concerned about the mess.These cases can take a year and we signed up in March but will continue to get updates and should have our money some time next year. We would reccommend that if you can travel it is helpful to see them but make sure you arrange it first. James & Doris