E.ON Next - Next Loyalty Fixed v4

I think the advice given by E,On Next customer service is hugely variable. I had a very frustrating hour on the phone this morning (and it was the best part of an hour, only necessary at all because I sent an email 48 hours ago which I had no response to) and admittedly the main part of the call was about a different point but I asked whether I could end my more expensive Next Online  v15 tariff 25 days early on July 1st and go on to Next Loyalty Fixed v4 on that date. I was told that no, this was not possible, the existing fix had to run its time. I could go on to Next Flex but not the new fixed tariff, and although I suppose I could have gone on to Next Flex and then initiated a transfer to the new fix, the catch might have been that it would no longer be available to me, as they aren't offering it to everyone. In the end I'm resigned to paying the higher prices until July 25th, and maybe it will work out to my advantage at the other end a year from now,  but I'm still wondering if a different rep would have done what I requested.

Hi

I also contacted EON to confirm that fees don't apply when switching tariff internally. They confirmed that this was the case so signed up just now. 
Thanks to the OP for the heads up.

Cheers

Since the last Cornwall Insight forecast wholesale prices have firmed up, even if the rises for Q4 and Q1 next year have not been as sharp as the short term rates. I wouldn't be surprised if CI's next update shows a modest increase from their previous forecast. Both So Energy and British Gas pulled their fixed tariffs which were roughly the same as the July SVR, and Octopus have a fix which is slightly higher. I had been dithering about this, almost decided to accept v3 and when I logged in to my account on Wednesday to see v4 I naturally assumed it would be an increase on the previous one, so it was a real surprise and given the way things seem to be going I think this could turn out to be a good deal. 

And further to my post above, saying I'd been told on the phone this morning I couldn't change the start date to July 1st from the 25th (which is when my present fix ends) I have just received a reply to my email sent Wednesday which I assumed was lost, and this says yes we can do this, no problem. So I've said please do, and this just goes to show how it's a matter of luck as to whether you get a good customer service rep or a succession of three dippy people I was passed between this morning, who seemed to know less about their job than I did.  

diyobi said:

Scot_39 said:

Or Switch to EOn Next Flex SVT first for free - then Switch supplier.

Whereas another MSEr I believe posted that Octopus have said their fee applies even for internal switches.

Its an important distinction, which is why the questions have been being asked in this v4 post and other EOn legacy version posts.

Amazing idea mate > Switch to EON SVR and then later to a fixed EON fixed with no charge, appreciated,