Meter Registration Service ???!!!

JW1979

This lot are driving me around the bend! I incorporated a company on 1 July and for the last month, they've called at least once a day - I've just put down the phone to them for today's third call, which after I heard who was calling and then responding with "you're kidding me, right?", they hung up; as they have done today twice before.

It's a joke that they can continue without being shut down. They are doing nothing but lying to people over unsolicited calls. I was given the whole "you are paying 40% more than you should be" rubbish, which when I told them I was paying the rate that the energy company sets, I was told that unless there was a verbal agreement with the supplier, I was paying too much. I replied by saying there's more than a verbal agreement, they offer a contract which I sign, therefore creating a written agreement. The boy thought this wouldn't suffice and that it should have been a verbal agreement to carry any legal weight.

That call took place during the early stages when I could laugh at them, though they're now really getting on my nerves. Anyone caught off guard, as I've seen on this forum has happened to some, could give information that leads to their being done over by these fraudsters, which is what they are.

How we are now expected to live in a country full of money-grabbing scammers is beyond me. I spent years watching my grandfather respond to bogus lottery scams before his death and now feel that I will be battling the same until my own, which if this lot carry on, will be 30 years before God intended ...

snoopjiggyjigg

I started getting around 10 calls a day off these mugs, now im getting around 10 a week.

Im just going to keep speaking to them until I get every single ones details. I have registered with the TPS, so when I do i'll put in a complaint and see if they get fined.

JW1979

snoopjiggyjigg wrote: »

I started getting around 10 calls a day off these mugs, now im getting around 10 a week.

Im just going to keep speaking to them until I get every single ones details. I have registered with the TPS, so when I do i'll put in a complaint and see if they get fined.

I registered with TPS today, though I've done this in the past and seem to remember it having little effect. I know it takes about a month to bring results, so we'll wait and see.

Ideally, I'd like to scrap my current business and focus on developing a device that sends 10,000 volts down the line.

Let's see what the Dragons have to say about that: "would you like to try it, Deborah?".

JW1979

Reading elsewhere, it seems this has been allowed to go on for years. Jennifer and Andy, who seem to spend their lives responding to online complaints, must be the worst sleepers on the planet ...

"I have just started up a new business called 'The Flower Room'. When my phone went live I received endless calls from electricity suppliers.
Initially I had decided to go with E-on. Then Opus convinced me that E-on was not compatible with my meter, so I went with them.. This has proved to be untrue. I have only only had the lease for three weeks and been open for business for one week. Opus have already sent me a bill for £187.00. Opus also suggested that as I had agreed verbally to a fixed two year contract over the phone I would now be unable to retract. I have signed nothing in agreement and feel this to be total confidence trick. I am unable to pay this bill as I have yet to make any money in my business. Surely this cannot be right.I am totally distressed and upset.Please can you help me resolve this matter. Thank you Miss Jeanette Smith - Jul 15 2011 6:45PM"

As a newbie I can't post a link to the article about their seemingly unchanged, underhand tactics going back more than 5 years - was on a Mirror Blog, May 2006 "Shocking Bills from Opus Energy".

You can always trust The Mirror ...

Opus_Energy_2

If you have a genuine concern, and want Opus Energy to do something about the behaviour of this company, you really should let us know the name of the company and tell us the substance of your allegations.

Your reluctance to contact us and provide these basic details means if this is genuine then we can simply do nothing about it.

As a company committed to improving customer service, we genuinely would like to resolve any issues after examining them thoroughly.

Please give us this chance.

All the very best,

Andy Nash
Operations Director
Opus Energy
0800 223 0170
[EMAIL="customercare@opusenergy.com"]customercare@opusenergy.com[/EMAIL]

JW1979

Opus_Energy wrote: »

If you have a genuine concern, and want Opus Energy to do something about the behaviour of this company, you really should let us know the name of the company and tell us the substance of your allegations.

Your reluctance to contact us and provide these basic details means if this is genuine then we can simply do nothing about it.

As a company committed to improving customer service, we genuinely would like to resolve any issues after examining them thoroughly.

Please give us this chance.

All the very best,

Andy Nash
Operations Director
Opus Energy
0800 223 0170
[EMAIL="customercare@opusenergy.com"]customercare@opusenergy.com[/EMAIL]

Andy, the problem is that they do not provide the name of their company - they say they're calling from "Commercial Meter Registrations" which according to Companies House, dissolved some years ago. When I've asked for their company name, they hang up. When I ask for their address, they hang up. They call behind a switchboard (I guess) so their number is withheld.

I had a call last week from a caller asking for me by name, so I reply "Commercial Meter Registrations?", to which the caller, now flustered, spluttered in defiance "No, Late Meter Registrations". An absolute farce.

For anyone suffering with this bunch of dishonest rogues, my response to this particular call was "shove your effing meter up your effing a*&e". Not my choice of of conduct when dealing with calls on my business line but I haven't had a call since (no doubt the phone will ring today).

It seems there is a way to get yourself of this magical list that they say you can't be removed from until you register your meter ...

Notanumpty

I recently started a new business and registered it with some online directories, just before lunch today I got a call from some guy about registering my meter, he was talking garbage, couldn't offer a decent explanation, so being a a suspicious b*****d at the best of times I told him it sounded like BS and a scam. He called me an a***hole and hung up, so obviously the game was up. during luch and for the next 2 hours we got loads of calls all giving various names and ridiculous reasons for calling about electricity meters. Being wise to their game ( I'd also found this thread) we kept asking for contact contact details etc till they hung up. Now I've connected an answer phone so we can screen calls (wifes disappointed she was enjoying winding them up). I'm pleased to see I can also record calls, that should be fun!
A couple of question spring to mind.
1. I see from the post dates that this has been going on for years, why have we got such spineless b*****ds in government and the so called regulators who allow this sort of harassment?
2. How do the idiots at "meter registrations" or whatever they call themselves think repeated calls to the same number will get the result they want?

luckycharm_3

I also have had these jokers on the phone. I have also had numerous others in the last 2 or 3 days since I started my new business. They have all told me countless lies and tried to get information from me. I had one company that told me they were set up by the Government to make sure that new small businesses get the best energy deals. They said that they had my details from EDF who I had signed up with. He told me that NPower was the best company where I lived. He told me that their rates were so much cheaper than EDF. At this time I had various distractions going on around me so asked if he could send details to me in the post. He declined. After about 10 minutes of his supersonic speed chatter he told me that we had done a 'verbal contract' and now needed my bank details. He said that he had them but needed the stars filled in. I told him where to get off and finished the call. I had taken the company name so checked out the phone number and rang them back. I told the person that answered that I wanted no part of this and was duped and that I did not want to continue with this. I also rang NPower and told them what had happened and that I did not wish to take a contract out with them. So what arrived in the post this morning...contracts from NPower telling me I had signed up with them. I will have to ring them again on Monday to try and sort this out. Will they listen?
I also had numerous phone calls from the Meter Registration Service asking for the number of my meter. I refused and the guy told me they would keep ringing me until I gave it to them. I told them where to go but I am now avoiding my phone which means that I could be missing business as I cant be asked to speak to these people. Talk about harassment!!

luckycharm_3

It has just occurred to me that when we were in our last business premises we were getting various different meter readers calling to read the meter. How can we be sure that these are not the people that get your meter number to sign you up with another energy supplier?

Poosmate

I haven't had any calls from any of these companies but I don't run a business nor am I setting one up but I do feel sorry for all those being harrassed by this/these companies.

The only experience I've had really from such companies were the ones offering me a free "latest model" mobile phone. Saying I wasn't interested wasn't cutting it they were relentless in their pursuit of me.

I kind of miss the calls now..........

How did I stop them? I played them at their own game. I kept them on the phone for ages every time they called. I let them go through their scripted speech then asked them to repeat it because I had been distracted. Doh! I got distracted again! Ok so they want to give me a brand new mobile phone for free! So I ask what it looks like. Let them start their next bit of script and ask what colour it is. Does it have a camera on it? And other really stupid questions interruping them each time and making them have to start their script again. In the end I say, ok that sounds fab! You're giong to give me a brand new mobile for free! That's fantastic! Can you deliver it to my workplace? Then they ask for my bank details so I ask in a very confused voice "what do you need my bank details for if you're giving me a free phone - you only need an address to deliver it!"

Anyway, I had great fun winding up these people until sadly they stopped calling!

For those of you receiving these calls please fight back, tell them you'll go get the meter number and leave the phone on the side for a few mins then be very vague when you go back to them because you got distracted and oh yes I was going to get the meter number wasn't I so put the phone down again. Then oh is that a 3 or an 8? Oh I'll just go check. Give them an obviously wrong meter number! Basically take the p1zz out of them as much as you possibly can. Remember they are paying for the call - if everybody did this to cold callers then surely there has got to be a point where the cost is greater than the reward of the new business.

We all need to fight this war against cold callers because the industry reglators wont help us!

Good luck all,

Poo