Beware Ryanair

Mimi_Arc_en_ciel

p.s - i know alot of you have had some really bad experiences with ryanair but i was one of the nice ladies who informed passengers and kept them up to date although im not suprised many of the staff "leg it" and hide from passengers - i was assulted for telling someone there was absolutley nothing i could do to get them on their flight (flight was delayed by a storm and plane couldnt refuel as lightening was hitting the airport)

LesD

mommyme wrote: »

i used to work on ryanair check in at EMA

How long ago was that? There are now two queues - one is for folks who have paid for priority boarding.

karendb

cleopatra4485 wrote: »

why would you read up on somthing, when the website is saying it is free????????????????????

A mistake on a website is no excuse, if thats what it says it is, thats the way it should be.

I would be bloody annoyed if I booked something that was telling me it was free to find out it isn't. (don't get me started on sky)

instead of telling people they are stupid ryanair correspondence, go away and sort out the site.


I am starting to think this site is advertising ryanair

I so agree - if a website states something is free - it should be free! Regardless of any "news" page etc. that states otherwise that you may or may not have had time to read. If I buy something in Tesco and get charged a different price at the checkout, they would refund me the difference and also give me the item - with a smile and an apology!

However, we have flown with Ryanair before and had a great experience and I would certainly fly with them again - you just cannot discard their fantastic prices. I will just read and re-read all their terms and conditions and go through the booking process VERY slowly.

Lady_E

Maybe I am touching wood here but we have flown with Ryanair loads of times and have adopted the attitude that you get what you pay for. My most recent experience was coming back from Bremen when we had really bad turbulence and I was SO scared. DS1 was loving it , DS2 was fast asleep but the thing that made me feel safe was that the cabin crew were all gossiping in the back as if nothing was happening. My logoical mind came into play, if we go then so will they, so I figured there was not a lot we could do and I had to hold on tight. The passenger next to me did keep me entertained though with his chat about his travels around USA , exactly what you need.

Ryanair are fine so long as
a) You read their t and cs
b) You take time filling in the booking form
c) You follow their guidelines re baggage
d) You dont expect 5 star treatment
e) You dont expect great customer service if anything goes wrong

lijaloo

It should be don't expect any customer service when things go wrong!

Old_Git

why would anyone want priority boarding .
They are going to get a seat anyway ( no standing allowed )
and the plane wont take off until everyone is on board .

inmypocketnottheirs

Old_Git wrote: »

why would anyone want priority boarding .
They are going to get a seat anyway ( no standing allowed )
and the plane wont take off until everyone is on board .

Sometimes parents travelling with children would prefer to be seated together.

Old_Git

inmypocketnottheirs wrote: »

Sometimes parents travelling with children would prefer to be seated together.

sometimes parents would be glad to get away from the little darlings:D

stoneman

inmypocketnottheirs wrote: »

Sometimes parents travelling with children would prefer to be seated together.

I think the CAA states that a parent HAS to sit next to their child. So even if you and the sprog get on last, the FA's will move other people around so that you sit together, and the plane will not move until this happens. I was on such a plane. Ryainair from Spain on the very day that they stopped letting families board first. The sign was up to say that families and those needing assistance would be boarded first, so they all waited at the front to be called on, but the announcement went up for priority boarding pax. (those that either paid or checked in online) ALL of the families had to go to the back of the queue and board last. We were delayed a good 1/2 hour on the plane until the Fa's sorted the seating out.