lloyds/tsb 6% account

welsbyc

The first time I phoned, I was told that only new customers get the 6%. So I checked this forum to ensure I wasn't going mad, and the called back again. This time there was no problem. It appears that Lloyds aren't very good at training all their staff.....

~Chameleon~

Today I received a letter/brochure welcoming me to my "new" Platinum Plus current account!!! :rolleyes:

A quick check confirmed I've still got the classic plus account so gave CS a quick call to make sure this was just an error on their part and that I wasn't actually being upgraded (£17 pm fee!!!)

Apparently this is a clerical error and several people have received these letters/packs following the 2% upgrade by mistake but CSA advised to keep an eye on it online although it shouldn't actually change.

anniecave

I've just phoned LTSB on 0800 0150162 and asked for my existing classic plus account to be upgraded to the 6% rate. Definately a Scottish Call Centre! She tried to sell me one of the fee paying accounts, but was quite amenable when I said no, and said my account had been amended to the 6% no problems. Total call time less than 3 minutes! Thanks all !

frankie

frankie wrote: »

Hi

Phoned LTSB yesterday on 0800 0150162. Spoke to rep there and asked for my classic plus to be upgraded in order to get 6%. He asked where I'd heard about the rate, told him Lloyds site and MSE forum.

He upgraded it there and then no questions asked. He then said he had to tell me about house insurance and if I'd like it. I told him no.

He said I'd get written confirmation of new rate in a few days!!

I was shocked at such a positive painless experience!!

:beer:Received confirmation from LTSB today that my account is now paying 6%. Yippee!

poet123

Just called the scottish number given spoke to a lovely chap who added the extra 2% to our existing account(classic plus) without any fuss took 2 mins anD no insurance was mentioned!!!

Well done LTSB

lindos90

WARNING to everyone who has upgraded, CHECK its been done, then check what account its been made into.

I went into branch, to have my two classic plus accounts changed from 4% to 6% last week, the assistant said she would call me at home to confirm it had been done, which she did, and I clarified that both classic plus accounts were now 6% classic plus...yes definatly.

Went into branch to check my no tax status today as for some reason they have now started taking tax, even though all my accounts are R85 activated.

I was told that my 'new premier account' was R85 registered, but I dont have a premier account!!!...'yes you do' she said.

It was with some reluctance that they changed it to what I had asked for in the first place!

They had upgraded one of my accounts to a 'fee paying' account, and not upgraded my other account at all...so check and double check guys!!

Any idea how Ive been charged tax on an account that is r85 registered? (no where near earning enough interest to cross the 'income' threshold!!!!) -ive been a housewife since jan 2007, which is when I completed the r85s

papi34

Does anybody know if you can apply for this account in joint names?

Much appreciated!

Biggles

papi34 wrote: »

Does anybody know if you can apply for this account in joint names?

Of course, it's just a bank current account.

jonesMUFCforever

Biggles wrote: »

Of course, it's just a bank current account.

Although if you could get £1000 each going into sole accounts you would get the interest on £5k not £2.5k. :beer:

whitewing

Having upgraded via internet a few days ago, I got my letter today. It says 4% not 6% so I will need to investigate.