What charges you can claim

natweststaffmember

eazy01 wrote: »

How about DEFAULT NOTICE FEE? Can i claim for this? I got these on my accounts back in 2005 when i had to admit to Natwest that i may never be able to dig myself out the debt i'd got into with them. Of course they kept on piling on the charges for years after this -- my debt hasn't changed much...

YES you can claim this.

natweststaffmember

ashnd wrote: »

Hello there,

I need help desperately, Natwest has charged me £114 for two unpaid direct debits of £1.14 and £1.15, apparently £38 for each of the two times they were refused. To cut a long story short, I had used Paypal (another totally rubbish institution) to pay for postage online and was under the impression that my current account would be charged, but instead my other account was charged and owing to a lack of funds the direct debit requests were refused. After exchanging bitter words with three separate Natwest employees (including a manager) I was given this address to write to: The Manager, Customer Relations Unit, Natwest,Freepost, NAT12685,London,WD61BR. I sent a letter expressing my disatisfaction and my inability pay the amount but they sent me a letter to say the bank charges were justified and enclosed a copy of banking terms and conditions. The letter then goes on to say that I have the right to refer to the Financial Ombudsman Service, if we haven't reached an agreement within 8 weeks of my first contacting them. I need advice regarding what my next step should be? Any help at all shall be greatly appreciated, as I absolutely cannot bear to be charged £114 for amounts less than £3.

Either its a standard reclaim letter or if you are in financial hardship which means "priority debt" arrears then there is nothing further that can be done due to the OFT test case that is still ongoing.

natweststaffmember

mrwright24 wrote: »

Can any1 help me please.

i had a credit card with lloyds tsb and spent the limit of £2500, i couldnt afford the repayments as i lost my job so i just ignored the letters and 1 million phone calls.

in the end i had enough so i said i would pay them back monthly so the stopped all the charges from after i spoke with them.

but the chrages up til then had taken it to almost £4000.

my question is this can i still claim my charges back even though i have sent up a monthly agreement.

hope for a reply

thanks
craig

Yes you can

julymonsoon

kirstle99 wrote: »

Hi there, I have checked the original post and cannot find this, Alliance & Leicester have charged £25 for 'Payment Review Fee-Item Paid', and £34 for 'Payment Review Fee - DD Returned'.

What are these charges & can I claim them back? Is it the same as the unpaid DD fee?

Does anyone know the answer to this??I just got charged £25 twice in the same month because I thought that your card just bounced the payment when there was no money.

Thanks in advance

natweststaffmember

You can claim them back.

mikemunro

I am a sole trader, self employed, with business accounts that are used for mt business and for personal, with all my direct debits (personal) coming out, can I claim on these accounts.

Mike

Edinburghlass wrote: »

CAN BE CLAIMED

Account misuse fee
Cheque return fee
Card misuse fee
Unarranged borrowing fee
Unauthorised overdraft fee
Unpaid DD fee
Unpaid cheque fee
Unpaid standing order fee
Exceeding Authorised Overdraft Limit
Exceeding Unauthorised Overdraft Limit
Direct Debit/Standing Order/Cheque returned fee
Irregular fee
Paid refferal fee
Total charges (HSBC personal accounts only, not business accounts)

Credit Card/Store Cards/Catalogues

Late payment fee
Over limit fee

CANNOT BE CLAIMED

Cash Machine Withdrawal Fees (ATMs)
Account Service Charges
Service Fee / Annual Fee
Charges related to foreign currency transactions and conversions.
Monthly account fees on certain type of accounts (such as RBS Royalties)
Normal overdraft interest charges<!-- / message --><!-- sig -->


Contractual interest

This is what you see on your bank statements charged by the bank when you go overdrawn. It appears on your statement as 'INTEREST', or 'INT'.

There are normally two different interest rates charged. A lower rate is charged when you are overdrawn, but still within your agreed overdraft limit. Under no circumstances can this interest be reclaimed. There is a higher rate of interest (up to 29.9%) charged when you go over your overdraft limit (unauthorised overdraft). This is a bit trickier to deal with. You cannot claim any of this interest if your spending has caused you to go over your overdraft limit, but you can claim this interest on any bank charges that have caused this. The problem with this is working out the interest only on the charges. It can be difficult to get right, and you have to be very accurate with your figures in case the bank at any stage challenges them. Generally, most people don't claim this interest.

ILOVEBARKLEES

I was in Barclays today, and the personal adviser told me to hang tight with my overdraft being stuck in reserve as I could claim back the Reserve Usage 'Fees' after the test case had gone through court.
Anyone know how true this is?

EDIT: He also said he thought they were a disgrace, which I had to agree with.

natweststaffmember

ILOVEBARKLEES wrote: »

I was in Barclays today, and the personal adviser told me to hang tight with my overdraft being stuck in reserve as I could claim back the Reserve Usage 'Fees' after the test case had gone through court.
Anyone know how true this is?

EDIT: He also said he thought they were a disgrace, which I had to agree with.

I would cancel the reserve, that means that they will only charge £8 per transgression and not the additional £22.

ILOVEBARKLEES

natweststaffmember wrote: »

I would cancel the reserve, that means that they will only charge £8 per transgression and not the additional £22.

I've just set up a parachute account but do you know how they'll react if I leave that account in the cancelled reserve without regular large payments going through it for a few months?

natweststaffmember

ILOVEBARKLEES wrote: »

I've just set up a parachute account but do you know how they'll react if I leave that account in the cancelled reserve without regular large payments going through it for a few months?

Well, I would still service the account if you can but the reserve is costing you £22 so I guess they will charge you £8 plus interest