Tesco misprice policy discussion area

redfox

Martini wrote:

REDFOX will be pulling her hair out!

<grabs wig in readiness>

I'm going to move these last few posts over to the discussion thread right now

Dalkirst

im333 wrote:

instead of a whole load of advice on where to look, why don't you just tell us WHAT SEL stands for?

Because it gets a bit boring answering the same question over and over again;)
Plus as others have said this is not the thread for it:)

Maybe Redfox could put what it means on the first thread of the other thread?

im333

Ok, new to this, but seem to catch what's going on - well done to whoever came up with the idea.

One question still remains: one you've located a suspected misprie, where is the SCANNER everyone's on about?

redfox

Dalkirst wrote:

Maybe Redfox could put what it means on the first thread of the other thread?

I could but.....

people don't seem to read the first post in the thread now so I don't think it would make much difference.

redfox

im333 wrote:

one you've located a suspected misprie, where is the SCANNER everyone's on about?

there may or may not be one in the store you visit. Check this thread for known scanner locations in some stores.

Dalkirst

redfox wrote:

I could but.....

people don't seem to read the first post in the thread now so I don't think it would make much difference.

True:wall:;)

xlt_hunter

ahhh, what a evening!

Brought a DAB Recorder for £99.99 and looked at the mobile phones, picked up a Moto V2 for £139.99 IIRC - proceed to the till and the lad forgot to take off the £20 (yippee - not!) Paid for both phone and record without any reduction, so the contract was made at the POS - Went to the CS desk to get the mobile, while she went off to collect the phone I had a reread at the policy. She came back and pointed out that I am missing the reduction hence a over price. She called a Manager who refused to believe its a misprice - I said that it is as you (Tesco store) didn't take off the reduction for the offer. They then went to refund the phone and re-sold it to me a lower price?!:! of £119.99. Not working to the policy... nice call tomorrow to CS on the free phone number - bear in mind the manager did give me £15 as a goodwill for keeping me there for 30min (dam right). Recorder has to go back as its faulty...

Anyone can give me some strong words for the CS desk tomorrow???

Thanks

M

Bella13_2

Went to my local extra today and changed the X-Men 2 DVD I got on r&r for War of the Worlds (paid 80p extra). I also got two more I'm a Fairy books - charged £3.97, stickered at £2.97. This is the 3rd time I have got these from here... beginning to think they do deliberately overcharge. Picked up the Thomas books too - overcharged again - so £20.88 refund. Never been asked to give my details, and have had quite a few refunds over £10.

Couldn't find any Power Ranger watches, will have to try different store.
Unfortunately, they seem to have all the prices right at this store on all the meats, and a lot of the CDs/DVDs. Might go back for another X-Men 2 as it is still scanning at the higher price. They have the Sugababes 3 CD, but it doesn't have an SEL or a sticker, so won't be able to get it on the r&r!!

Bella13_2

xlt_hunter wrote:

Anyone can give me some strong words for the CS desk tomorrow???

I think boltonangel is the one you are looking for... (post #1810 - I think) - took it to the highest level!!

jgjet

wolvoman wrote:

The £20 off phones aren't always going through with the discount being deducted at the till. I've now managed to pick up half a dozen free phones this way.

Good post, but it would be useful if we knew which phones wasn't scanning the £20 deduction!