Signing up for call1899/18866/18185

Doonhamer

It's working now, thanks Heinz.

Heinz

Doonhamer wrote: »

It's working now, thanks Heinz.

As they've not replied to my e-mail, I can't be sure it was that which prompted them to check (and fix) the problem - but I can hope!

Heinz

For future reference of anyone who receives one of 1899/18185/18866's "Your payment has failed" e-mails (which appear to arrive even though there's no reason for a credit/debit card or direct debit call to have failed), the way to recover the situation is to clear the outstanding invoice by making a BACS payment direct from any* bank account to Connect Telecom.

I know that the details required for a 1899 payment are as below and, as 1899, 18185 and 18866 are all essentially the same company, it is reasonable to assume that the first 3 lines apply to all 3 'companies' - with the vital part being the 9-digit customer account number in the fourth line.

Pay to: CONNECT TELECOM UK
Sort code: 15-10-00
Account number: 22069880
Reference: The relevant 9-digit 1899, 18185 or 18866 A/C number

* This does not have to be your own account (I've made payments for my step-daughter - who has a completely different surname to me).

jiji

Heinz wrote: »

For future reference of anyone who receives one of 1899/18185/18866's "Your payment has failed" e-mails (which appear to arrive even though there's no reason for a credit/debit card or direct debit call to have failed), the way to recover the situation is to clear the outstanding invoice by making a BACS payment direct from any bank account Connect Telecom.

I know that the details required for a 1899 payment are as below and, as 1899, 18185 and 18866 are all essentially the same company, it is reasonable to assume that the first 3 lines apply to all 3 'companies' - with the vital part being the 9-digit customer account number in the fourth line.

Who is cheapest call provider for uk & canada. Yours lelp much appreciated. Thanks.

Heinz

jiji wrote: »

Who is cheapest call provider for uk & canada. Yours lelp much appreciated. Thanks.

http://callchecker.moneysavingexpert.com/callchecker/

deefadog

Hi, just a quick question, our 18185 bill is around £12 per month, 90% of these calls are made in the evenings and weekends. I already have broadband with madasafish, is it worth me taking up the £9.99 a month for free eveing and weekend calls?

I know i will not be able to sue the dialer then, just unsure if it the right thing to do?

Thanks

utilitybroker

deefadog wrote: »

Hi, just a quick question, our 18185 bill is around £12 per month, 90% of these calls are made in the evenings and weekends. I already have broadband with madasafish, is it worth me taking up the £9.99 a month for free eveing and weekend calls?

I know i will not be able to sue the dialer then, just unsure if it the right thing to do?

Thanks

It would be better if you followed this plan and used Primus Saver 2 for Free Evening and Weekend calls in conjunction with 18185.

http://forums.moneysavingexpert.com/showpost.html?p=1598074&postcount=3

deefadog

Thanks, totally forgot about that!

gone through Quidco to uswitch for £16 cashback but i only can only select
Primus Talk 1 package, this is the wrong one isin't?

Heinz

deefadog wrote: »

gone through Quidco to uswitch for £16 cashback but i only can only select Primus Talk 1 package, this is the wrong one isin't?

Yes, you want Primus Saver Option 2.

You may be able to get it to come up using muffinhead's clever workaround - but I couldn't get that to work myself yesterday.

deefadog

Wow thanks, just did this and it worked

Lets hopw quidco tracks now

So i guess next step is they will let me know when the change will happen? then i'll have to configure my v4 box.

Any tips on this?

Many thanks