PPI Reclaiming discussion Part II

di3004

maxdp wrote: »

Hi Di

Am going to north Cornwall next week:j Cannot wait.

Aww lovely hun - which part?:D :j

maxdp

di3004 wrote: »

Aww lovely hun - which part?:D :j

Boscastle. Stay in cottage there but working some of time as well.:j

di3004

maxdp wrote: »

Boscastle. Stay in cottage there but working some of time as well.:j

Wow sounds lovely hun.;)

We used to go to Newquay in Cornwall every year, not for a few years though and always stayed in the flats behind the harbour, also overlooking the beach, it was lovely.
My sister actually lives in Liskeard in Cornwall as her hubby is a private air pilot (Castle Air) which is based in Liskeard.http://www.castleair.co.uk/


Hope you have a lovely time hun, are you taking your puter ? lol....:rotfl: .

marshallka

Just rang AGAIN about Barclays Firstplus complaint and first she said she noted it was a PPI complaint and that these are taking much longer now, then asked for my CO-OP complaint ref no. and put me on hold. She then told me that they have noted my request for the fast track and that someone would be looking into this at their earliest. (asked about i month ago for this). Then i told her about being assigned an adjudicator before for what i thought was the same complaint and she said she had noted it down. I then asked if it was something this time they could look into as i had resubmitted under Barclays t/a Firstplus and she said she would not know until someone had looked into it. I then asked if she could assure me that someone would call me as this was the third time in three weeks i had been told this and she just said that they were busy. I am still none the wiser. They cannot tell you anything. Its so annoying this is.

She did tell me that "illness" cannot be helped and that my adjudicator had been ill for the Co-op one. I know illness cannot be helped but I would just like an update, thats all. Not had one in over a month.

di3004

This may be handy for some.;)

http://www.lawhandbook.sa.gov.au/print/ch07s08.php

Sorry just to say this is actually for Austrailia lol, Marshallka pointed this out to me - silly me lol.

marshallka

Just rang the adjudicator again about the co-op one and its voicemail again and this time sorry you reached the voicemail of ***** . ********* is out of the office until tomorrow. :mad: :mad: :mad: :mad: :mad:

di3004

marshallka wrote: »

Just rang AGAIN about Barclays Firstplus complaint and first she said she noted it was a PPI complaint and that these are taking much longer now, then asked for my CO-OP complaint ref no. and put me on hold. She then told me that they have noted my request for the fast track and that someone would be looking into this at their earliest. (asked about i month ago for this). Then i told her about being assigned an adjudicator before for what i thought was the same complaint and she said she had noted it down. I then asked if it was something this time they could look into as i had resubmitted under Barclays t/a Firstplus and she said she would not know until someone had looked into it. I then asked if she could assure me that someone would call me as this was the third time in three weeks i had been told this and she just said that they were busy. I am still none the wiser. They cannot tell you anything. Its so annoying this is.

She did tell me that "illness" cannot be helped and that my adjudicator had been ill for the Co-op one. I know illness cannot be helped but I would just like an update, thats all. Not had one in over a month.

Aww damn so still nothing different then ?:mad:
Crikey that person has been sick for a while, as it has been soooo long why don't they just pass it on to another to deal with, in case they are on long term sick ??
Surely they should be able to do this ??

marshallka

di3004 wrote: »

This may be handy for some.;)

http://www.lawhandbook.sa.gov.au/print/ch07s08.php

Its ok if you live in Australia (LOL)

di3004

marshallka wrote: »

Just rang the adjudicator again about the co-op one and its voicemail again and this time sorry you reached the voicemail of ***** . ********* is out of the office until tomorrow. :mad: :mad: :mad: :mad: :mad:

OMG........:mad: your defo been waiting far too long now !!
Have you tried the consumer helpline instead?, because I do think what I told you earlier is that - that person had done just that to find out if his/her claims could be looked at and they did confirm this to him/her.

marshallka

di3004 wrote: »

Aww damn so still nothing different then ?:mad:
Crikey that person has been sick for a while, as it has been soooo long why don't they just pass it on to another to deal with, in case they are on long term sick ??
Surely they should be able to do this ??

I was not ringing about the Co-op one. I was ringing about the unfair rebate Barclays Firstplus one which i have not heard anything from for over 1 month. I have telephoned 4 times now and each time someone will call me back and they don't. She asked for my Co-op one and said although that is with an adjudicator now they do not go in date order . She said someone will be in touch when they can.