PPI Reclaiming discussion Part II

marshallka

spoll wrote: »

Yeah just been looking at the link and like you I can't see how they were't regulated. I'll ring them 2mrw and see what is what.

Thanks Marshallka for the link and your help.

Yeah, let me know, this one is bugging me.

spoll_2

marshallka wrote: »

Yeah, let me know, this one is bugging me.

Just been looking back through the forum and it appears at least one other person has had this problem:

http://www.consumeractiongroup.co.uk/forum/payment-protection-insurance-ppi/153586-first-plus-ppi-round.html

Damn it I was hoping it was just a mistake on FOS part!

marshallka

spoll wrote: »

Just been looking back through the forum and it appears at least one other person has had this problem:

http://www.consumeractiongroup.co.uk/forum/payment-protection-insurance-ppi/153586-first-plus-ppi-round.html

Damn it I was hoping it was just a mistake on FOS part!

Surely they were actually outside the FSA rules to have sold this then??? And Firstplus let it happen??? If Norton only gave you information then perhaps Firstplus actually sold it then.??????

catinthehat1

Still waiting for Tiggrae to reply to email, will post what I intend to do once I have some help!!!

marshallka

catinthehat1 wrote: »

Still waiting for Tiggrae to reply to email, will post what I intend to do once I have some help!!!

Catinthehat my computer went down when i was posting to you the other night. I hope you get this sorted. Its ridiculous what they have offered you.

catinthehat1

marshallka wrote: »

Catinthehat my computer went down when i was posting to you the other night. I hope you get this sorted. Its ridiculous what they have offered you.

I know :mad: I just need to know how to go about approaching FP and FOS - or do I even bother with FP and just contact FOS!!! Questions, questions

marshallka

catinthehat1 wrote: »

I know :mad: I just need to know how to go about approaching FP and FOS - or do I even bother with FP and just contact FOS!!! Questions, questions

I would contact the FOS and Firstplus as well and state that their figures just don't add up and was this a mistake...

Ask them where the 78% comes from and what it relates to as well. Its nothing like 78% and what about the interest etc.

di3004

spoll wrote: »

Just got my dad to read me the letter - it says that at the time the loan took place (Feb 2006) Norton was not a member of the General insurance standarss council or FOS.

They've also sent back the complaints form that I sent them - what is going on?!?!?

I think the best thing to do is for me to ring the FOS - why do things never go to plan for me!!

Will keep you informed....

Hi Spoll hun.
Yes Marshallka is correct here, they would not have been able to have sold this product otherwise, this is so mis-leading information you have there on the paperwork, if it were prior to Jan 2005 then I would understand it then.

There are many others here mis sold by the same company, if you have time, browse through and see how they are getting on, but something is wrong here.

http://www.fsa.gov.uk/register/firmBasicDetails.do?sid=115812

Di.
x

di3004

Hi again Spoll

Regarding my above post where I added the link of Norton Finance you can see they were regulated at from so and so month of 2004, the link you added about from the "consumeractiongroup", they probably just missed out of them being registered under the FOS.

I would check out their company reg number on your paperwork/documents, add it here we can make sure it is that of the same company, some companies tend to stop trading and start again under a new company number, don't think these were one of those though.;)

Di.
x

catinthehat1

marshallka wrote: »

I would contact the FOS and Firstplus as well and state that their figures just don't add up and was this a mistake...

Ask them where the 78% comes from and what it relates to as well. Its nothing like 78% and what about the interest etc.

This sounds like a silly question - do you think I should call them or email them, I get nervous making phone calls to these (FP) sort of people, I hate speaking to intimidating people, and need to get my facts straight beforehand, silly really, I'm a teacher, so I should know better!!!!