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PPI Reclaiming discussion Part II

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  • di3004
    di3004 Posts: 42,579 Forumite
    marshallka wrote: »
    He has not even started to uphold this yet as he is trying by goodwill and without them admitting anything. I think then he gets involved deeper and looks into it in that he either upholds them or not. If he upholds them then co-op would more than most likely pay up. If they do not then it goes to another adjudicator or the ombudsman. That is what i thought. :confused: I cannot believe that if they don't settle by goodwill now then it goes to someone esle. Surely he can do the upholding or not upholding first as he has not done anything yet only given them the chance of settling without admitting misselling.


    I think now though hun as he has not upheld your complaint at this point, and as CO-OP has already offered the amount on the one, he is trying to solve this without the need of going through all the other procedures.

    He then still has the power to stick with these complaints (4 of them) when to make his own decision to uphold your complaint as he has not done that yet, he is hoping they will pay out then without going through the harsh-est side of things, which is cool, but if then the CO-OP do not then he can decide to uphold and give his version to them that he believes you were mis sold on all the loans etc.

    I do feel he knows they were mis sold anyway, because he is not denying anything is he ?;)
    He knows something is not right about these, or he would not agree that they should pay out in the first place. (goodwill gesture) sort of thing.

    So really he is doing it the quicker way now really and hoping they are going to pay out or he will deal with this all over again as he has not gone to that stage yet and he can do this.;)

    Hope that made sense lol.....:o ;)
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    marshallka wrote: »
    Going to get some sleep now Di but thanks for that.:A


    No problem hun and just left you another post above which should ease your mind.;)

    Sleep well hun and keep your chin up, your going to get through this.:beer:

    Nighty night.:A
    xxx
    The one and only "Dizzy Di" :D
  • Hooray... I think! In 1996 consolidated some debts using a HSBC loan; at the time I was told over the phone that due to the total sum of the loan (£18,000) I would have to have payment protection insurance, which I then agreed to. Having read some of the threads on here, I realised that my ongoing health condition would prevent me from making a claim. I contacted HSBC who declined to refund the ppi, stating that the telephone conversation I had with them, whilst recorded as a matter of procedure was no longer on file, as it had been in excess of one year, therefore there was no evidence. They sympathised with my health complaint and suggested I go into my branch to take out a new loan without the ppi. I complained to the ombudsman and within 3 weeks they have made me an offer of £2730.97! I still however, have to go into the branch to reschedule the loan without the ppi, as it would appear that they are unable to do so as the loan was agreed inclusive of the ppi. I am chuffed with the refund... which I have to accept, as I am in between jobs.... but a bit confused about the later part... would be grateful for any suggestions!
  • pinknico
    pinknico Posts: 3,261 Forumite
    Marshallka and Di, need your help there is a notice in the london gazette about Picture Finacial Services and an appointment of liquidators this week. does this mean its getting closer to being in default?
    DS1 12/10/04
    DS2 13/07/06
    DD1 06/12/07
  • marshallka
    marshallka Posts: 14,585 Forumite
    ck1977 wrote: »
    Hooray... I think! In 1996 consolidated some debts using a HSBC loan; at the time I was told over the phone that due to the total sum of the loan (£18,000) I would have to have payment protection insurance, which I then agreed to. Having read some of the threads on here, I realised that my ongoing health condition would prevent me from making a claim. I contacted HSBC who declined to refund the ppi, stating that the telephone conversation I had with them, whilst recorded as a matter of procedure was no longer on file, as it had been in excess of one year, therefore there was no evidence. They sympathised with my health complaint and suggested I go into my branch to take out a new loan without the ppi. I complained to the ombudsman and within 3 weeks they have made me an offer of £2730.97! I still however, have to go into the branch to reschedule the loan without the ppi, as it would appear that they are unable to do so as the loan was agreed inclusive of the ppi. I am chuffed with the refund... which I have to accept, as I am in between jobs.... but a bit confused about the later part... would be grateful for any suggestions!
    They have to reshedule the loan now without the PPI. Just make sure it is of the same APR as they should not raise this for doing it. The PPI was a loan on top of a loan. If you post all your figures on here and dates someone can check this for you.
  • marshallka
    marshallka Posts: 14,585 Forumite
    pinknico wrote: »
    Marshallka and Di, need your help there is a notice in the london gazette about Picture Finacial Services and an appointment of liquidators this week. does this mean its getting closer to being in default?
    At least now they have advertised and it is moving. It is usually a few months I think but like Di with Click it could be longer. Will take a look what it actually says in the Gazette.

    Meeting ot the creditors 28th September
    Resolutions for Winding-up 14th October
    Appointment of Liquidators 14th October
  • pinknico
    pinknico Posts: 3,261 Forumite
    Yes it says they have appointed the liquidators this week, so I assume they will have the information the FCSC need to see if they have any money for claims. I am just wondering why Picture has been listed at the FSCS but Di's hasn't. There must have been different circumstances.
    DS1 12/10/04
    DS2 13/07/06
    DD1 06/12/07
  • RiaAnn
    RiaAnn Posts: 107 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Making progress with the Lloyds PPI reclaiming, but getting close to deadline by which we need to go to FSO. Took out 1 loan which was refinanced twice so 3 PPI's reclaims. Offers on 1st 2 loans are acceptable (although they won't say how much interest they will pay until we accept). Question 1: as always dealt with all three together can we accept offer on first 2 and pursue third one through ombudsman? Question 2: If I accept and then not happy with interest can I then complain?

    3rd loan: Main complaint here is that had no intention of refinancing but approached when in branch on another matter and suggested that consolidating CC into loan would save money. Trusted them entirely that this made sense and no mention of refinancing the PPI. Signed the agreement and didn't even realise at time I was being sold a new PPI policy (boxes were completed with typed cross). Looking at the figures now it is blatently obvious this did not save me money but cost me a forture in extra PPI + PPI interest. Basically they are saying I signed the agreement so it wasn't missold. Question 3: any experts think this is worth pursuing - or give up now?
  • marshallka
    marshallka Posts: 14,585 Forumite
    RiaAnn wrote: »
    Making progress with the Lloyds PPI reclaiming, but getting close to deadline by which we need to go to FSO. Took out 1 loan which was refinanced twice so 3 PPI's reclaims. Offers on 1st 2 loans are acceptable (although they won't say how much interest they will pay until we accept). Question 1: as always dealt with all three together can we accept offer on first 2 and pursue third one through ombudsman? Question 2: If I accept and then not happy with interest can I then complain?

    3rd loan: Main complaint here is that had no intention of refinancing but approached when in branch on another matter and suggested that consolidating CC into loan would save money. Trusted them entirely that this made sense and no mention of refinancing the PPI. Signed the agreement and didn't even realise at time I was being sold a new PPI policy (boxes were completed with typed cross). Looking at the figures now it is blatently obvious this did not save me money but cost me a forture in extra PPI + PPI interest. Basically they are saying I signed the agreement so it wasn't missold. Question 3: any experts think this is worth pursuing - or give up now?
    I am no expert but these are always worth pursuing. When was this other loan taken out?? If they have offered to repay on the first two then why not the third..also how can you accept what you do know. I would demand to know before signing anything. Have you asked for the statutory interest too??

    Does the letter for you to accept the first two say they will pay back the PPI you have paid, any interest and also statutory interest.? Usually they put you back into the position as if you never had the PPI at all?
  • I did start a seperate thead for this but was advised to post here so will and will monitor both. I will post everything so it's up to date.

    I submitted a calim for re-payment of PPI taken out with a Feb 2003 Natwest loan last March. I was told I couldn't have the loan without it and was self-employed at the time and the person selling it knew this.

    After 7 month I received a letter saying claim rejected as PPI was not taken out.

    Why would I try to re-claim PPI if this was the case? I have just faxed copies of original loan and loanguard apllication (spent 3 hours digging documents out of attic) and copies of statement to RBS PPI reclaim team.

    My 1st loan payment was Mar 03. I am nearing the 6 year point.

    I have given them 1 week to sort this out or I will start a financial ombudsman or court claim. Reading the finacial ombusdman information it says it takes 6-9 months which would take it past 6 years.

    Do I just take it straight to court? If I take it to the ombudsman and lose can I go to court after? I guess prob not and would be pointless. If I do go with the ombudsman and if the decsion came in nine months would this mean loosing some of the claim that was over 6 years old?

    I am now unsure how to proceed if they don't settle ASAP.


    Responses so far
    If you wrote to them and have proof of this and it took them 7 months to reply then you should have gone the FOS already. You only give them 8 weeks for a full and final response anyway and if you do not get one then you can take your claim to FOS without.

    Was the letter a final response and what reason did they give for leaving it too late to reply??

    DOes the letter state "thank you for your letter of the *****" which would give you proof of the delay in replying and also give you evidence to the give in your complaint with the FOS.
    I would ring the FOS about this time limit thing as they are taking ages with claims unless you have a case for the fast track system. ie financial hardships etc. Also Tell the company that you are now taking this to the FOS too. If you took the PPI in 2003 that gives you til 2009 so you should be ok here.

    There is a better thread for this post on the PPI reclaiming discussion thread. If you join then you will gets lots of people telling of their claims which are similar to yours.

    My response:
    Quote:
    DOes the letter state "thank you for your letter of the *****" which would give you proof of the delay in replying and also give you evidence to the give in your complaint with the FOS.
    Yes. My original letter handed to my bank was Mar 08. I had no response after 8 weeks so handed in another giving 4 weeks. In June I went in to enquire why no response and I think that is when the PPI team finally got involeved. The letter from the PPI aknowleges my original March letter and I have a teller stamped copy myself.

    Quote:
    There is a better thread for this post on the PPI reclaiming discussion thread. If you join then you will gets lots of people telling of their claims which are similar to yours.
    I will copy and post in this thread. There are 2 of them tho. Will I not get flammed for posting twice now tho?
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