widescreen TVs for 49p!!!!! [CLOSED]

loopy_lass

so what is the best thing to say when our orders are declined?

not sure whether to be upset enuff to ask for vouchers or just let it be.... at least weve had a giggle.... probably done by someone who left the company on friday LOL

loops

gizmoleeds

Tallyho wrote:

As for T&C's , these are not enforceable if the law has been broken .

How has the law been broken? In law you offered to buy the TV for 49p and your order has been refused.

Excuse You, but whats your problem?

I just think it's funny all you people getting wound up, threatening legal action, feeling you deserve a TV for 49p because some bloke at a computer made a mistake and advertised it for the wrong price.

There is absolutely no chance of a court ruling in your favour.

Rex_Mundi

I still can't believe that anyone thinks that they will get this offer. You are of course welcome to try to win in court, but you would be wasting your time.

When you ordered this TV, you had to agree to the terms and conditions set out by the company. These are very clear, and make it very plain that you are not entitled to this TV.

2.3 Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it

Untill they send you out the TV, they have not accepted your order.

4.2 The price you pay is the price displayed on this website at the time we receive your order apart from the following exception

While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

You have all agreed to these terms. Now the shop is trying to apply them you are trying to say they are out of order. These terms make very clear that you are not entitled to this.

No judge is going to decide in your favour. This has been tested in court already, and a precedent has been set over mispriced items.

The precedent on this issue was set by Hartog v Colin and Shields in which there was a pricing error where the seller thought he was pricing per pound, but the cost was actually calculated per item. The Court held that purchaser could not reasonably have supposed that the offer expressed the real intention of the persons making it, and must have known it was a mistake. The purchaser therefore did not, by his acceptance of the offer, make a binding contract with the seller. This would therefore give an on-line retailer a defence if the price of a product was so ludicrously low that the intention to create legal relations could not be formed. It is on this point which Argos had a particularly strong argument.

Basically, because the price was obviously an error. When you ordered you did not make a binding contract with the shop.

suzique

gizmoleeds wrote:

How has the law been broken? In law you offered to buy the TV for 49p and your order has been refused.



I just think it's funny all you people getting wound up, threatening legal action, feeling you deserve a TV for 49p because some bloke at a computer made a mistake and advertised it for the wrong price.

There is absolutely no chance of a court ruling in your favour.

But you still haven't told us if you have or tried to order one.

Tallyho_2

gizmoleeds wrote:

How has the law been broken? In law you offered to buy the TV for 49p and your order has been refused..

The law will have been broken by " breach of contract " . The offer to sell was made , the offer to pay was accepted , the payment was taken .

Simple really .

newfunk

gizmoleeds wrote:

How has the law been broken? In law you offered to buy the TV for 49p and your order has been refused.



I just think it's funny all you people getting wound up, threatening legal action, feeling you deserve a TV for 49p because some bloke at a computer made a mistake and advertised it for the wrong price.

There is absolutely no chance of a court ruling in your favour.

So you are so sure are you? Courts are always ruling in favour of the consumer!!

Im not getting wound up, as I didnt think for one minute I would get a TV...However As I have been told I have a chance, i will pursue it, and anyone who does and gets one, bloody good luck to them....So if you havent got anything constructive to say, then maybe its best u dont say at all, as we are all havinga convo about whether it is worth pursuing!!

bargainaddict

Can you imagine the meetings and scared faces behind the scenes today? Not least the programmer who made the mistake. Considering its all over the internet and in the papers it should have been sorted today. do you reckon they are reading these sites and know what we all saying. Until we get the email it's still fun hoping. If we get ours our current tv will go to the home where MIL lives. They got a stupid small one in the corner of a large room that half the residents cant see.

Helen_from_yorkshire

See this

http://www.homebase.co.uk/webapp/wcs/stores/servlet/HomebaseStaticPageSecondLevel?storeId=20001&includeName=HBPressReleaseArticles/cor_custsecnataward.jsp

in particular this comment

Ajay Kavan, marketing and strategy director of Homebase said, "This award is the result of a team of 19,000 people working together to make Homebase a better place to shop. Over the last couple of years, we've made huge improvements for our customers in areas like customer service, availability, new ranges, promotions and advertising. As we continue in our efforts to improve our customer experience, it feels good to receive this recognition from our customers."

I can't imagine they'll win it next year, do you !!!

gizmoleeds

suzique wrote:

But you still haven't told us if you have or tried to order one.

That message appeared after I started writing my last post - sorry.

No, I didn't - but I'm not worried I've missed out on anything.

suzique

newfunk wrote:

So you are so sure are you? Courts are always ruling in favour of the consumer!!

Im not getting wound up, as I didnt think for one minute I would get a TV...However As I have been told I have a chance, i will pursue it, and anyone who does and gets one, bloody good luck to them....So if you havent got anything constructive to say, then maybe its best u dont say at all, as we are all havinga convo about whether it is worth pursuing!!

Well they still wont say if they ordered one.