BroadBand Speed?

elektra

BT website says max I can expect is 1mb.

I'm on AOL silver £9.99 and just tested speed and got 494Kbps, tested earlier and got 505Kbps. Don't think I often get much higher that that.

Have tested at master socket (taking main plate off and using the socket behind) - no improvement.

Before I talk to AOL is there anything else I can try to improve speed ?

Had problems with AOL a few weeks ago (like countless others) so looked around to change. Fancied O2 but they said I am too far from exchange, and not a lot of point changing to someone else more expensive if I can't get much of improvement on speed.

espresso

How far are you from your local exchange? see here

elektra

Thanks I had not noticed the mapping option before.

2294m

ADSL available at ~1.5Mbps
BT Total broadband
TalkTalk LLU (8M is free)
Sky LLU (2M is free, 8M is £5pm)
AOL LLU (£10pm discount)
Pipex broadband
Plusnet broadband
Tiscali broadband
Tiscali TV
And many more...
ADSL2+ available at ~1.8Mbps
Be Unlimited
O2 broadband
UK Online (incl 20M packages)
Sky Max (LLU) (16M for £10pcm)
Cable services available
Virgin Media broadband (20M)
Virgin Media digital TV
Virgin Media phone

Woby_Tide

ignore your actual distance, what do your router stats say about your attenuation, SNR and any errors on the line currently, that will tell you much more about what your line will potentially give you

elektra

I don't have a router, I have a BT voyager 190 ADSL modem.

Dialbb (network connection) says connected at 100Mbps under activity it says no errors.

Woby_Tide

Th BT website says the 190 is a router? is it definitely a modem

http://www.voyager.bt.com/wired_routers/wired_index.htm

elektra

Woby_Tide wrote: »

Th BT website says the 190 is a router? is it definitely a modem

http://www.voyager.bt.com/wired_routers/wired_index.htm

Who said anything about BT website saying the 190 is a router ? I said I don't have a router, I have a modem. I don't know how to get stats you mention.

I quoted the Bt website as saying I can get a max of 1.0 Mbps. This is when I use their speedchecker with my phone number.


Can anyone answer original question - i.e realistically what max speed can I expect with this setup. Other then going to Virgin is there much point in switching to more expensive adsl provider.

espresso

elektra wrote: »

Who said anything about BT website saying the 190 is a router ? I said I don't have a router, I have a modem. I don't know how to get stats you mention.

The Voyager 190 is an Ethernet modem supplied only to AOL.

I quoted the Bt website as saying I can get a max of 1.0 Mbps. This is when I use their speedchecker with my phone number.

So your low speed is likely to be due to your long line length or poor SNR stats. Have you tried entering 192.168.1.1 into your browser?

Can anyone answer original question - i.e realistically what max speed can I expect with this setup. Other then going to Virgin is there much point in switching to more expensive adsl provider.

You have been told that the max estimated speed is up to 1.8Mb on ADSL2.

................

DatabaseError

without the stats (att and snr) nobody is going to be able to give you a better estimate that BT, though it'sfair to say bt's estimates are often a little conservativel Perhaps phone your isp and ask if you are on a fixed 512k product, and if you can be moved to adsl max without incurring charges or a new contract,can't do any harm

elektra

tonyhague wrote: »

without the stats (att and snr) nobody is going to be able to give you a better estimate that BT, though it'sfair to say bt's estimates are often a little conservativel Perhaps phone your isp and ask if you are on a fixed 512k product, and if you can be moved to adsl max without incurring charges or a new contract,can't do any harm

Thanks Tony. I'll give them a ring. How do I get stats then on this modem ?

The point of this thread was to give me any advice upfront before I talk to AOL as you know what their help staff can be like.

elektra

Quote:
Originally Posted by elektra

I quoted the Bt website as saying I can get a max of 1.0 Mbps. This is when I use their speedchecker with my phone number.

So your low speed is likely to be due to your long line length or poor SNR stats. Have you tried entering 192.168.1.1 into your browser?

IE - a long pause and then google search results page
Firefox - 'The connection has timed out,The server at 192.168.1.1 is taking too long to respond. * The site could be temporarily unavailable or too busy.' So I guess that's another page blocked by AOL.


Can anyone answer original question - i.e realistically what max speed can I expect with this setup. Other then going to Virgin is there much point in switching to more expensive adsl provider.

You have been told that the max estimated speed is up to 1.8Mb on ADSL2.

That may be so but stats above also tell me max estimated speed on ADSL is 1.5Mb and I'm only getting a third of that, so not sure how relevant you quoting that is.


I do appreciate you taking time to read/answer but not really any wiser. Will try techhelp at AOL now - wish me luck.