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Oasis airline in liquidation- what to do?
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It's just been annouced that Oasis airline has just gone into liquidation and will cease flying from Wed.
Can anyone point me in the direction of how to make a claim as my parents have just bought tickets from them?
Many thanks!
Can anyone point me in the direction of how to make a claim as my parents have just bought tickets from them?
Many thanks!
0
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Replies
Flyertalk has a thread
Try the Customer phone line as on their web-site?
http://forums.moneysavingexpert.com/showthread.html?t=649145&highlight=maxjet
If you paid by Credit Card you are safe. Don't be put off by your credit card issuer saying that they can't refund you for various reasons, they are just trying to make you go away.
Special ticketing arrangements have been made to help Oasis customers who had confirmed bookings on the airline over the next two weeks, effective up to and including April 23.
A special one-way Economy Class fare of £160 will be offered to eligible Oasis ticket holders on the London to Hong Kong route.
Cathay has set up a hotline on 0208 834 8893 for passengers to get details of special ticketing arrangements.
Details can also be found at https://www.cathaypacific.com
Stupidly booked Sep flights by Debit card so am not covered - my insurance company told me to contact ABTA.
Will they cover this?
I am still waiting for my missing bag which is in HongKong from my flight with Oasis 2.5 weeks ago.
Oasis are not members of ABTA, they are not based in the UK and airlines don't tend to be members.
I would call your insurance company back and tell them they are not members and ask them what your next step is.
My insurance company (travelinsuranceweb) just fobbed me off before - the spotty youth who answered the phone initally told me to contact "ATRA" before someone else corrected him.
At least now I know why they're cheap......
KPMG, appointed as liquidator, advised ticketholders to call 00852 3628 0628 or 0844 482 2323 for more information.
Hope that helps.