The Mobile Outlet

valuk

Quentin wrote: »

There is another thread (nearly 3000 posts and nearly 150 pages) with lots of advice and info on the current situation:

http://forums.moneysavingexpert.com/showthread.html?t=471112&page=147

You will see that the Board Guide locked it weeks ago to get the Forum Team to get the "chaf" sorted!

This is a great shame as lots of current and useful advice is in that thread.

Prepare for bad news before you go there.

Thanks for you redirection, just wondering from that 150 pages, has anyone managed to actually successfully make a claim? Thank you :beer:

Quentin

Yes there were lots of success stories reported. (Though few who got paid without going through the hoops!)

the_oracle_2

Notice:
Mobile Matters (UK) Ltd T/A The Mobile Outlet - In Administration

Gerald M Krasner of Begbies Traynor, Burley House, 12 Clarendon Road, Leeds LS2 9NF and Julian N R Pitts of Begbies Traynor, Glendevon House, Hawthorn Park, Coal Road Leeds LS14 1PQ, were appointed Joint Administrators by the director on 15 February 2008. G M Krasner and J N R Pitts are licensed to act as Insolvency Practitioners by the Institute of Chartered Accountants in England and Wales.

Purpose and effect of Administration

In this case, the Company has ceased trading and our primary objective is to maximise asset realisations. You should be aware that whilst in administration the Company has the protection of a wide-ranging moratorium under paragraphs 40-43 of Schedule B1 to the Insolvency Act 1986. The effect is to prevent any proceedings, execution, distraint, legal action or 'self-help' remedies being commenced or continued against the Company except with the consent of the administrators or the permission of the Court.

As administrators, we are not in a position to pay amounts due by the Company in respect of contractual obligations entered into prior to our appointment. Please send a detailed statement of any amount due to you at the date of our appointment and advise us immediately if you claim any security over, or title to, any property or goods in the possession of the Company.

Please also send details of any contract outstanding between you and the Company.

Administrators' Proposals

We are required to send you a statement of our proposals for dealing with the Company within 8 weeks of the date of our appointment. This will set out, in as much detail as necessary, our views as to how the purpose of the administration can best be achieved. We are also required to hold a meeting of creditors within 10 weeks of our appointment so that creditors have an opportunity to consider and vote on our proposals. These time limits are subject to extension by the court or for up to 28 days with the consent of creditors. We need not, however, summon a creditors meeting under certain circumstances, but if this is the case our proposals will provide a full explanation.
Orders for Goods and Services
Please do not fulfil any orders placed by the Company prior to our appointment unless you receive our written confirmation that the goods are still required.

Please note that the joint administrators are not personally adopting any contracts which may have been entered into by the Company, nor do we accept personal liability in respect of them.

All goods and services provided to you by the Company after our appointment must be paid for in full and no lien or set-off may be exercised against debts outstanding at the date of our appointment.
Other Matters

If you are holding any property or monies belonging to the Company would you please inform me immediately and note that you are not authorised to deal with them without my prior written confirmation. If you claim to retain title to goods delivered to the Company or a lien over assets belonging to the Company in your possession, then please contact me as soon as possible with full details and copies of any supporting documentation.

If there are any matters which you consider I should be aware of regarding the Company's affairs, I shall be pleased to hear from you. This request for information is standard practice and does not imply any criticism or course of action against any person concerned in the management of the Company's affairs.

Please send details of your claim to Begbies Traynor, Burley House, 12 Clarendon Road, Leeds LS2 9NF

If you have outstanding cashback claims, you are need to to submit them within 8 weeks, so that the administrators are aware.

But I wouldn't hold out much hope.

valuk

Quentin wrote: »

Yes there were lots of success stories reported. (Though few who got paid without going through the hoops!)

Quentin I tried messaging you but I think you have too many messages currently in your inbox, here is my message:

Dear Quentin,

I skimmed through the 150 pages and saw that you were of much help to everyone.
I am working full time and usuall so busy that I don't have time to go through all those pages, could you please answer a few of my questions?

1. should i keep sending my cashback claims to the mobile outlet address? or is it just a waste of postage? im worried that if another company takes over their debts and my cashbacks weren't sent on time, i wouldnt be able to claim anything back.

2. what should i do in hope of getting any cashback claim back now?

Kindest regards,

Val (your help greatly appreciated!)

Quentin

1) No point sending in any more claims.

2) All you can now do is register as a creditor with the Liquidator. See the previous post #120 for the details of the Liquidator's office.

valuk

the_oracle wrote: »

Notice:
Mobile Matters (UK) Ltd T/A The Mobile Outlet - In Administration

Gerald M Krasner of Begbies Traynor, Burley House, 12 Clarendon Road, Leeds LS2 9NF and Julian N R Pitts of Begbies Traynor, Glendevon House, Hawthorn Park, Coal Road Leeds LS14 1PQ, were appointed Joint Administrators by the director on 15 February 2008. G M Krasner and J N R Pitts are licensed to act as Insolvency Practitioners by the Institute of Chartered Accountants in England and Wales.

Purpose and effect of Administration

In this case, the Company has ceased trading and our primary objective is to maximise asset realisations. You should be aware that whilst in administration the Company has the protection of a wide-ranging moratorium under paragraphs 40-43 of Schedule B1 to the Insolvency Act 1986. The effect is to prevent any proceedings, execution, distraint, legal action or 'self-help' remedies being commenced or continued against the Company except with the consent of the administrators or the permission of the Court.

As administrators, we are not in a position to pay amounts due by the Company in respect of contractual obligations entered into prior to our appointment. Please send a detailed statement of any amount due to you at the date of our appointment and advise us immediately if you claim any security over, or title to, any property or goods in the possession of the Company.

Please also send details of any contract outstanding between you and the Company.

Administrators' Proposals

We are required to send you a statement of our proposals for dealing with the Company within 8 weeks of the date of our appointment. This will set out, in as much detail as necessary, our views as to how the purpose of the administration can best be achieved. We are also required to hold a meeting of creditors within 10 weeks of our appointment so that creditors have an opportunity to consider and vote on our proposals. These time limits are subject to extension by the court or for up to 28 days with the consent of creditors. We need not, however, summon a creditors meeting under certain circumstances, but if this is the case our proposals will provide a full explanation.
Orders for Goods and Services
Please do not fulfil any orders placed by the Company prior to our appointment unless you receive our written confirmation that the goods are still required.

Please note that the joint administrators are not personally adopting any contracts which may have been entered into by the Company, nor do we accept personal liability in respect of them.

All goods and services provided to you by the Company after our appointment must be paid for in full and no lien or set-off may be exercised against debts outstanding at the date of our appointment.
Other Matters

If you are holding any property or monies belonging to the Company would you please inform me immediately and note that you are not authorised to deal with them without my prior written confirmation. If you claim to retain title to goods delivered to the Company or a lien over assets belonging to the Company in your possession, then please contact me as soon as possible with full details and copies of any supporting documentation.

If there are any matters which you consider I should be aware of regarding the Company's affairs, I shall be pleased to hear from you. This request for information is standard practice and does not imply any criticism or course of action against any person concerned in the management of the Company's affairs.

Please send details of your claim to Begbies Traynor, Burley House, 12 Clarendon Road, Leeds LS2 9NF

If you have outstanding cashback claims, you are need to to submit them within 8 weeks, so that the administrators are aware.

But I wouldn't hold out much hope.

Hi guys, could anyone help me with this?

What do we have to include in the letter and what do we have to explain?

Thank you guys!!

valuk

Quentin wrote: »

1) No point sending in any more claims.

2) All you can now do is register as a creditor with the Liquidator. See the previous post #120 for the details of the Liquidator's office.

Thanks a lot. :beer: But what proof do I have to include in the letter?

Is this detailed enough?

Dear sir,

I am one of thousands of customers of The Mobile Outlet who has not received one cashback yet from the company.

I began my 12 month contract from August 2007 with t-mobile. My contract is £35 per month. Resulting to a total of £420 per month.

My first cashback instalment was successfully received and was being processed and each time I enquired when I would receive it, I was told to wait another 28 days.
My second cashback was sent in February to the cashback address and was unfortunately returned to me. The Mobile Outlet had failed to inform their customers that they had changed their trading address, therefore I wrote a complaint to them including another copy of my bill and cashback slip, addressed to their complaints office.

I have been waiting ever since to receive my cashback instalments, could you please advise me in this situation.

Regards

Quentin

Just give your details, and how much in total they owe you. They should get back with a form to complete.

Don't hold out too much hope on seeing any money.

Waga

It seems there is at least one company (likely Dextra Solutions, a huge handset distributor) that is withholding money from the Administrators. Without this, those swindled by Mobile Matters/The Mobile Outlet are on course to get nothing. With it, we will be rightfully and justifiably compensated, and receive the added satisfaction of knowing that the cash bypassed the well-worn pockets of the Mobile Matters’ Director.

Those reading may wish to consider lobbying the reluctant debtors. Only weeks to go before administration is complete.

Kamran

Hi all,

I have Mobile Outlet contract and I just sent off my first claim, before realising that this mess had happened.

Having read the thread, I'm a little confused, do I simply write a letter to the liquidators stating how much I am owed in total?

Sorry for sounding confused but this is so stressful!

thanks a lot for any help you can give