Cheaper Water Bills Article Discussion



  • tyler90
    tyler90 Forumite Posts: 7 Forumite
    I'm not sure how uSwitch have calculated the average meter bills for your comparison table on the site, but I can pretty confidently say that the United Utilities ones given aren't accurate, having worked for them :o

    The average for 1 person on a water meter is about £240 and 2 people roughly £370. If there are 3 of you you're talking around £500. These are the figures they give customers over the phone to work from so I'd advise that people take the figures on Martin's article with a pinch of salt. :rolleyes:

    If you're in the United Utilities area (North West England), you can use their free calculator online at

    You can also get a free info pack on water meters and can order a free water savers advice pack and toilet flush saver from them on 0845 746 2211

    Hope this is of benefit to some of you ;)
  • CrazyDave
    CrazyDave Forumite Posts: 11 Forumite
    I just received my final bill from living in a metered 4-student terrace in central Brighton.
    148 days (April 6 so August 31), totalling... £377! :eek:

    This sounds like madness to us. The price has gone up from 81p to 89p, sure, but more than anything the usage just doesn't seem at all accurate. We had a few more showers in the summer but nothing like this.

    Do we have any case to make a dispute with Southern Water?
  • j87tap
    j87tap Forumite Posts: 1 Newbie
    Hello everyone,

    I was hoping I could get some advice.

    I just received our joint bill from the water company (Bristol Waters) and sewerage company (Wessex Water Services). The house is a 6 bedroom student house. No-one has been living in it since 1 July (when we received the keys for it) and no-one will be until 1 Oct. Here's the bill breakdown:

    -Period covered by this bill is 01/07/08 to 31/03/09
    -Chargeable value for property is £200
    -For each £ you pay 75.28p for water supply and 119.09p for your sewerage services. You also pay a standing order for these services

    -Water supply charge = £113.02
    -Water standing charge = £18.01
    -Total = £131.03

    -Sewerage service charge = £178.79
    -Sewerage standing order = £5.25
    -Total = £184.04

    -OVERALL TOTAL = £315.07

    -You can either pay the whole amount now or pay in two instalments, one due now and one on 1st October. If you do not pay the instalment due now it will mean the while bill becomes due immediately.

    A few questions:
    -How come the bill is a 9 month bill which must be paid 6 months in advance?
    -Out of the year people will only be living there for 9 of those months - will/can the bill not account for this?
    -Is this bill reasonable - as my first time paying utilities bills I don't know what is the 'going rate'.
    -We'll be moving out of the house on 31 June so since the bill covers us until 31 March can I expect these remaining 3 months to be a 1/3 of this 9 month bill?

    Thanks in advance for all your help.
  • CrazyDave
    CrazyDave Forumite Posts: 11 Forumite
    I take it you're not on a meter j87?

    Based on what you've said I'd give them a call. You can't be the only one in that boat, maybe there's a way of proving the house will be unoccupied or secondly a way that you can arrange to pay in arrears, not advance!
  • jayw_2
    jayw_2 Forumite Posts: 1 Newbie
    I live in Devon, have done for over 20 years. I pay £75 a month at moment for water. I figured lets get a meter fitted. kids grown up and left. save water at every turn. They came and inspected and conclude that stop key was not 10cms away from wall, so could not fit one and my supply outside was on next doors garden, if i gained permission to attach a meter to it,they sill wouldnt fit one because they may move and the new neigbour may refuse.

    They then sent an alternative, something called `assessed charges'

    single person assessed charge £294.00
    2 person £446.50
    Multi occupancy £591.00

    If i take a lodger which I need to do to help keep up with bills, does this mean I will be paying half?
    also on my bill it say rateable value of property £. mine is 169.
    can anybody explain what this is?
  • anniedee_2
    anniedee_2 Forumite Posts: 2 Newbie
    I've read the article with interest and my enquiry is more of a bid for advice -In the last month I've learnt that we have actually got a water meter for our property situated in the road at the bottom of our drive (our bills are estimated). The knowledge came about by a sudden quarterly bill for a staggering £800 which the board contacted us about as they were concerned we had a leakage and asked us to check our meter (i.e. if our meter turned once all water had been turned off as this would determine a genuine leak etc). Worthy of note is the last two months have seen recent water works in our local vicinity i.e. one street away. We were also advised that at the time of notice by the board of this bill that any leaks would be our responsibility to fix?

    Having turned off water supplies etc the meter did not turn in the road and it was viewed by the water board that there were no leaks but that we still had a responsibility to pay the hefty bill. We had a dripping bathroom tap a while back which we dragged our feet on fixing but would this alone have run up such a big bill? What are our options in payment for this bill and how can it be verified that no leaks have occured elsewhere underground near our property that may have effected the meter reading? Also, why has it taken the board until now to advise us of the increased usage?

    Are we legible to pay the £800?
  • anniedee_2
    anniedee_2 Forumite Posts: 2 Newbie
    Hello again

    I would just like to add to my previous note about a large quarterly bill that usually it is about £180 (2 person, baby occupancy, 3 bed semi!). Hence horror of the £800 bill! This may or may not help the chappy considering installing one as to whether it is of value. Ours is located near the curb in the road at the bottom of the drive. It aparently feeds just our house and not the semi adjcaent to us but it is very close to the main sewer junction for the street as we are at the bottom of an avenue. I wonder if this might effect it?
  • markthemormon
    markthemormon Forumite Posts: 1 Newbie
    Am I able to get a refund if I have been overcharged on my water bill. I am currently paying £40 per month for 2 people living in a small 2 bed ground floor flat. :confused:
  • Cardew
    Cardew Forumite Posts: 29,014
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    Am I able to get a refund if I have been overcharged on my water bill. I am currently paying £40 per month for 2 people living in a small 2 bed ground floor flat. :confused:

    If you have been overcharged, then of course you will get a refund.

    However you have to firstly determine if you have been overcharged.

    Why do you think you have been overcharged?

    Metered or not metered? Area you live?
  • zouganelis
    zouganelis Forumite Posts: 5 Forumite
    Hello folks,

    I was looking at the comparison table between metered and unmetered costs which refers to a 4-bed property and it looks like Severn Trent (I live in Nottingham) are charging £320 for irrespective of how many people live in the property. I live in a 2-bed semi-detached house with my wife and we pay £340 per year. Is that ok, or is it too much? I've seen a post about someone paying £315 for a 6-bed property!! Thank you in advance for any replies.

Meet your Ambassadors


  • All Categories
  • 339K Banking & Borrowing
  • 248.7K Reduce Debt & Boost Income
  • 447.6K Spending & Discounts
  • 230.8K Work, Benefits & Business
  • 601.1K Mortgages, Homes & Bills
  • 171.1K Life & Family
  • 244.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards