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Cheaper Water Bills Article Discussion
edited 14 June 2010 at 4:19PM in Water bills
492 replies 210K views
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When I complained to Thames Water, they explained that there was nothing that we have no power to claim any money back for their blatant overcharging as the costs are 'set by the authorities'. Is there anything that I can do to reclaim the lost money?!?
PS. I've now switched to the meter and my costs are only £120 per year!!
Also check out what location band you are in (they vary) you may well be in the most expensive band for your company.
Its all about proving they were overbilling you.
We used the uswitch, and worked out that our bills should halve on a meter. We applied to have one fitted, can anyone tell me how long this should take for Southern Water to acknowledge the request, and how long it will take to install? Has anyone gone on to a meter from our area? We get a separate bill for supply and drainage, so does this mean that the drainage company will also lower their bill too?
Well done you. I live alone in a 1-bedflat with no garden. I have been asking for a meter for years but Thames water were very inflexible about times to come & make an assessment. Anyways stopping my Direct Debit recently really got their attention & they came around - after stating on the website they would not need access at this stage as they could make a decision from the outside of the property- & left a card saying that `they may cancel my request for a meter as I wasn't at home when they called'!
Unsuprisingly as I was paying a similar amount to my Mother who waters the garden around her 3-bed fully occupied home I made a fuss. Recently I have `given them access' & was told that I could opt for Assessed usuage due to needing two meters (the council in their wisdom fitted pipework that means there are supplies of water 1) for kitchen water to come from the mains & 2) bathroom from somewhere else) & the old boiler housing. Anyways I have been quoted £200 for the year May 2008 to 2009 and sent a final bill for £214.76 for the remainder of last year! I received a telephone call from a call centre in India informing me of the decision but also two letters saying that as I had not given them access my request for a meter has been cancelled...
Thanks for any advice you can give.
I assume you are not on a meter?
What is Rateable Value(RV) - dates etc The bill is probably for 11/07 to 04/08 and then the year from 04/08 to 04/09(you pay in advance)
the Rateable Value for our three bedroom flat is £219. How does this value reflect the amount owed??
They want us to pay 252.52 for the dates 01/10/07 - 31/03/08.
If they are expecting another 466.67. What dates would they usually be upto?? I didn't seem to recieve the bill for the dates after the 31st of march.
I am moving out the end of June. So what should I actually by paying??
Thanks for any help you can give.
RV was the method of raising 'local taxes' prior to 1990. It then became poll tax and finally council tax. RV was a notional value for the rent a property could could command.
If you look at the Yorkshire Water(presuamably?) website you will see the charges.
There will be an annual standing charge for water and another for sewerage. These are normally quite small.
The major charge will be xxxp for each £1 of RV for water and xxxp for each £1 of RV for sewerage.
So it could be, say, £1.10 per £1RV for water and £0.90p for sewerage;
so (219 x £1.10) + (219 x £0.90) = £438 + standing charges.
For non-metered properties the bill is raised annually in advance from 01 April.
So the £252.52 will be for 2007/2008 and the remainder for 2008/2009
Contact YW and tell them that you are moving out end of June and request a bill to that date(give them the landlords details for period from June)
You will be liable pro-rata for the 2008/2009 charge(25%)