The great "what can you blag by threatening to leave' hunt

Clowance

by telling them we had cheaper quotes (home and contents insurance) elsewhere. They offered 25 to start, then increased to £40 when pressed. May have gone further but we didnt try. Needed to stay with them as we are about to make a claim for damaged drains which the contractor will take about a month to process apparently, and the insurance comes up for renewal in that time. Naturally we didn't tell them that.

lynxptc

Also phoned Barclaycard a few months ago to moan about my ridiculously high 19.9% interest rate and got transferred to the "customer loyalty" department who offered:

Option 1: A fixed rate of 11.9%

Option 2: 6.9% if I spend £50 a month on the card
13.9% if I spend £25 a month on the card
18.9% if I spend nothing

I went for the second option.

superhans

Just phoned O2 to cancel my sim only contract, £15 a month for 220 mins 400 texts,
"retentions" couldn't help so asked for address for O2 disconnections, sent the letter yesterday last post, today recieved a call from the "real retentions", they asked what I would need to stay with O2, I said I am leaving because Orange are doing a better deal 325 mins 100 texts, They would need to match it or I was leaving so he came back to me with this offer,
18 month contract,
online £30 for £15 per month,
400 mins, 1000 texts, plus O2 treats extra 20 mins
£180 cashback, (equal to first 12 months free), for not taking a new phone
O2 to O2 free,
Free itemised billing (normally £1),
So I took the deal, what a bargain.
Saved a total of,
£5 discount on online £20 = £270
saved by not taking a new mobile = £180
itemised billing = £18
total saved £468 over 18 months!!
that works out as £90 for 18 month contract,
that is just £5 a month.:rotfl:

MotheroftheKid

I was with 3 for my mobile phone - on a cash back deal, when the contract was due for renewal, I telephoned to cancel. I was on 500 minutes and 250 texts per month for £35. I had no intention of staying with them - there are lots of other offers around. They kept phoning me every couple of days with better offers, I refused them all - just a few days before my contract would have expired they offered me a package of 400 minutes and 250 texts per month, on a 18 month contract at £35 per month and they credited my account with 17 months worth of credit - end result - I got a contract for 18 months and only have to pay month 18 - £35. The downside is that they wouldn't offer me an upgrade!

d0imakeuh0rny

i phoned park holidays uk as id seen a deal online and wanted to book... told the girl all my details and she said "thats £220...a bit bemused i said...its alot less online....with this the girl said "i'll have a look on the computer". and low and behold same holiday £105!! website didnt even say this low so for a week holiday for 6 what a bargain!!

Fallenangel152

Just to contribute, we had a second hand Sky+ box, with only one line (pretty useless).

A call to Sky by my other half and a few threats, and we got a brand new box and free installation!

zolablue25

crazeetaxi wrote: »

I cancelled Virgin this week.

I am currently on:

XL TV
Fastest broadband
Sports/Movies

Currently paying £61 a month.

Nice girl on the phone but seemed quite disinterested in my obvious attempts at trying to get an offer to stay.

She suggested I remove some of the tv packs. I want to keep them all so that was a no.

She then offered a free phone line. Well, me and my partner both have mobiles with perfect signals from home and free calls to everyone. So not needed.

She then offered a free phone line and bizzarely to remove the Sports/Movies combo and would reduce the bill by about £9 a month. That was nonsensical as if I removed Sports/Movies myself I would save about £20 a month!!

I went ahead with the cancellation on Thursday. Haven't had a phone call from them yet to offer anything better but will post details here if they do (fingers crossed).

Does anyone know what sort of timescale I could wait (within the 30 cancellation days) before they will ring me with an offer?

I got called a couple of weeks into my cancellation period. Was offered TV XL, weekend & evening calls, Sky sports, and Broadband M for £48 per month. THey are getting considerably tighter with the deals they are offering. As a final sweetener I received a V+ box installed for nowt. I decided to stay as I couldn't be bothered to go through the hastle of changing email addresses everywhere and having a new phone line installed by BT.

Marc05

AOL cut my broadband subscription to £14.99 a month (down from £24.99) and upgraded me from Bronze (2MB) to Silver (8MB) package when I told them I was unhappy with their service and was thinking of migrating to BTinternet. Bonus

Sosh

I phoned aol & told them I wanted to cancel. They upgraded me to Gold, sent me a new router, doubled my speed & halved my subscription to £9.99 a month.

I also phoned the AA yesterday and told them I wasn't going to renew as it was too expensive. I pay for the roadside, relay & homestart package (£144) for peace of mind. (I do a lot of motorway driving with only 2 young children for company) They offered me a price reduction of £50. The man I spoke to said that discounts are available for people who ask for them.

andyfff

Hi,
I see some people are reluctant to change internet suppliers as they have to set up new email accounts again.
If you get a hotmail account eg [EMAIL="johnsmith@hotmail.co.uk"]johnsmith@hotmail.co.uk[/EMAIL] or @hotmail.com
you are not tied to any internet supplier and its free!

cheers,
Andrew.