Help Mayday!! :(

Stephb1986_2

the above stayed the same should i try it again?

sho_me_da_money

Try

ipconfig /release

Then:

ipconfig /renew

Make sure there is a space between ipconfig and the /

Or do you see the 2 terminal/television screens in the bottom right of your laptop near the clock?? Is there a Yellow exclamation mark there? Right click it and hit REPAIR

You also mentioned you have another laptop - is this wirelessly connected to the internet connection too?

If so, go to the CMD and do an IPCONFIG/ALL and tell me the stuff you see under:

Wireless Lan adapter wireless network connection:

If you are on another PC and have MSN, let me know and ill guide you through it without having to make 50 million replies here.

Stephb1986_2

ok ive restarted and it says

Wireless lan Adapter wireless network connection:
connection-specific DNS SUFFIX..:
DISCRIPTION...:BROADCOM80.211G NETWORK ADAPTER
PHYSICAL ADDRESS..:00-19-7D-43-DB-72
DHCP ENABLED...:YES
AUTO CONFIGURATION...: YES
LINK-LOCAL IPV6 ADDRESS..: FE80::ELC0:D826:D17A:D75F%9(PREFERED)
AUTO CONFIGURATION IPV4 ADDRESS.:169.254.215.95(PREFERED)
SUBNET MASK...:
DEFAULT GATEWAY....:234887549

does this help?

sho_me_da_money

The problem is definately this:

AUTO CONFIGURATION IPV4 ADDRESS.:169.254.215.95(PREFERED)

To give you the basics this a windows IP address and not one given out by your router.

Do you have like an IM client - i can get you type you thru this in real time before i shoot off.

Stephb1986_2

i have msn messenger its

albertross_2

Put your wireless key in again. if you don't know it you'll have to wire up to the router (does it work wired?), and goto http://192.168.1.1

not a good idea to put your msn on here, pm it instead.

Stephb1986_2

thanks for all your help everyone me and show me da money was up till 2am with it still not fixed but it should be working by tonight as i know he's a genius

thanks alot everyone if i could hit the thankyou button a million times for each of you i would

thankyou thankyou thankyou

Steph xxx

Stephb1986_2

stupid laptop still not fixed was on till half one this morning!

tried a wired connection and it didnt work going to my sisters to try her wireless later

Steph x

albertross_2

I'd try to sort out the wired first, plug it in, do

start, run, cmd
ipconfig /release
ipconfig /renew

ipconfig

see if it allocates you a 192.168 address.

Stephb1986_2

been to my sisters tonight to see if it was just our router and it wouldnt connect so i guess its the laptop we've done everything we can i guess the laptop is going back to acer.

Steph xx