B&Q up to 75% off sale on Outdoor Fun (swings, slides, etc) [CLOSED]

Hintza

Anyone found out who the manufacturer of the playcentres is?

Moglie

plum also sell a very similar swing and lide set to the b &q one however it is slightly different which means I don't think I could use "loss of bargain" Damn.

Moglie

an interesting point for those whose card's have been refunded.

I ordered some kitchen doors from them and they let me down. I asked for refund and was told that B&Q systems only keep the last 4 digits of your card due to data protection therefore I could only have a cheque. Interesting that now they are suddenly able to put money back on people's cards.

stayathomemum

Ian Cheshire took over the role of CEO in July 2005 from Rob Cissell.

http://www.hemscott.com/hstoday/Focus_2005/kingfisher_0206_2005.htm

W1zz

Thanks for that stayathomemum - I'll amend my post to avoid confustion.

arushofblood

***STOP PRESS***

B&Q Chief Exec meeting taking place at 3.00 pm today to see how B&Q can quote 'fulfil' these orders !

Those like me that have had monies refunded would have orders re-instated at original price.

Not likely to hear outcome of meeting until tomorrow....

Moglie

How do you know this info?

arushofblood

Moglie wrote:

How do you know this info?

Rang a number provided on here yesterday and ended up leaving a message with some guy in PR. Had a call a while later from Cheif Exec office asking for me to let them know what was going on as the problems were news to them. Virtually read out the whole of this thread to her She promised to call me back today, just received the call !

Could I suggest that we ***DONT*** all hound the Chief Exec office today please ?

JasonLVC

Moglie wrote:

plum also sell a very similar swing and lide set to the b &q one however it is slightly different which means I don't think I could use "loss of bargain" Damn.

Don't get too hung up on Loss of Bargain (that's stage II). First, you establish that a breach of contract has occured (non-delivery for instance), then you have to establish damages/compensation, and the law usually looks for a simple way of calculating this, in this case, loss of bargain comes into play. You may also have to establish unfair terms and conditions (as B&Q most certainly are - but anything that gives the supplier an unfair power over the buyer could be argued as unfair)

Damages for loss of bargain are designed to put the customer in the same situation as if the contract had been performed. (eg. for non-delivery of goods), the customer will be entitled to damages reflecting the differences between the price paid under the contract and the actual value of the defective goods. So you could interpret this as B&Q need to give you the equivalent value of compensation to put you in the place you should be had the contract be carried out (ie, you should either have the goods or money to that value) and not specifically get the exact same thing elsewhere.

stayathomemum

Wow, how did you find this out?!