Changes To StayWarm

smallgran

I would like to point that if you move you become a new member of staywarm and they then send you a bill for the excess of your usage I had to pay £188

mikeeboy

My parents have just been informed of an increase to £141 for dual fuel in a 3 bedroom, just the 2 of them. They found this as a bit of a shock, so up to me to decide if that's too much.

On the face of it, I think they'd be miles better off switching (No exact figures of usage at the moment), don't think they're particularly heavy users so £141 seems a bit steep.

Graham1

If you advise them to leave it <might> be worthwhile delaying their leaving date until March or April (whenever their heating gets switched off or down low). Whether this is the case or not, of course, depends on their actual likely autumn and winter usage.

martint123

The old dear has had their new bill. Up from £94 to £131. Two in a semi.

System

martint123 wrote: »

The old dear has had their new bill. Up from £94 to £131. Two in a semi.

Well this two old dear's pay £65.71 also in a two bed semi. But, they did tell me recently that this amount would be different depending on our postcode. Also that when ours is due for renewal, to expect an increase.

capricorn36

Two people, two bedroomed bungalow. (Age 72 and 76)

The new contract containing the following information was received this week.

Last 12 month's usage with StayWarm:

Gas 30750 kilowatt-hours
Electricity Day - 4455 kilowatt-hours
Electricity Night - 861 kilowatt-hours

Last year's contract was £84.18 per month

This year's contract (new) is £117.69 per month

An increase of £33.51 per month, a staggering 39.8%!

Is this unreasonable and how do I go about finding a better deal?

Most of the comparison sites don't show Staywarm so it is difficult to make a comparison.

Post code area S80.

We have been with Staywarm since 2001.

KimYeovil

To make a comparison just enter your usage and ignore the savings column. Compare what they say it will cost with Staywarm's prices.

In my area I see £1600-1700 or £133 to 141 per month. Compared to £117 for Staywarm. (Exact figures depend on cost of electric in your area (and I haven't factored in Economy 7.)) Seems a reasonable price.

Ken68

Don't know the Staywarm tariff details, Capricorn, but assuming you have gas central heating, why the night rate, usually associated with electric heating.
The national average is 20,000 kwh for gas and 3300 for electric.

martint123

Ken68 wrote: »

The national average is 20,000 kwh for gas and 3300 for electric.

Is that the "average" average? The snag with many Staywarm customers is that they are retired and at home most of the time, so their consumption can be quite a bit higher than "average".

Ken68

Yes martin, depends probably how inactive.
I too am retired tho can move about, and have a job reaching half the national average usage.
And the lower you can get the more Ebico come into the frame with no standing charge.