Ryanair increases baggage and check-in charges

ynot2005

queue jumpers are the curse of ryanair, families with children still push to the front, old folks who get confused about queues but who always seem to end up confused at the front of the queue,

its that what starts the push and shove off and makes it an uncomfortable place for everyone, and then you sugarspun who wont pay and still think they can blag it

annoyed you bet

SugarSpun

It's true, I don't pay for the priority boarding, but then I also don't use it. I give the check in staff fair warning that it's going to take me some time to get from the gate to the plane and ask if I can sit beside the gate. Then I board when almost everyone else is already on the plane and they're scouring the bar for the last of the passengers.

With other airlines I board with the people with small children, and I do believe that this is a service that shouldn't be charged for. That annoys me, but I don't think I'm entitled to special service and I don't ask for it, beyond the seat close to the gate, which as yet they're not charging for. I really don't see your problem.

moonrakerz

Nordictat2 wrote: »

I don't care if the ticket costs 1p or 1100 quid! If the airlines are selling the damn ticket they should give us the same respect as we do when we fork out our money to keep their butts in business.
If you keep raising the fee's for this and that no matter which airlines they are..people will flock somewhere else. Ryanair used to be pretty good I'll give em that but as of late..they take,take,take and if they screw up in any way..they usually take NO responsibility (I know from personal experience!).
I don't take Ryanair often but be it I take it 3 times a year or 300 I still have a right (as we all do) to express my opinions..

Thank you...we now take you back to your scheduled program lol. :P

My feelings about Ryanair/O'Leary exactly - all passengers are treated with contempt - some years ago I saw O'Leary reply to a question about Ryanair losing baggage by saying "what do you expect for the money "!
At least Stelios smiles and apologises, he may not mean it, but he tries.

Lynsey

moonrakerz wrote: »

My feelings about Ryanair/O'Leary exactly - all passengers are treated with contempt - some years ago I saw O'Leary reply to a question about Ryanair losing baggage by saying "what do you expect for the money "!
At least Stelios smiles and apologises, he may not mean it, but he tries.

I wonder if he's related to Mr Ratner????????????????????????
Musn't be, he's still in business!!!!!!!!!!!!!!!!!!!!
He can dress things up as much as he wants for me, as stated if he can offer flights all in for under £50 return, then yes please, bring them on, and if a little bit of "roughing" it needs to take place, then so be it.

Lynsey

ynot2005

exactly lynsey, and the roughing up is nothing to do with ryanair but the passengers themselves, and to be honest over here ryanair staff are getting to grips with the queue business and wont stand for any nonsense

its abroad where the brits think that they can get away with a bit of shoving and try and storm the gate to get those mysterious good seats whatever they are

if you are at the back its the worst seats for flying comfort the front ones are supposedly the best, thats why first class is at the front, but you could exit the plane quicker

if you get the extra legroom in the emergency exits in the middle then you leave the plane last if both front and back doors open

if you are near the front then there is more chance of getting someone sitting next to you

all the nonsense of standing for ages , pushing , shoving and running to the plane is pointless unless you are 6ft 6 and you really need the extra legroom

its human nature to try and win the competition to get on first, using foul play if needed, its not ryanairs fault their passenegrs resort to acting like maniacs

alwaysskint96

wobblegobble wrote: »

Congratulations on being a light packer... However I defy you to go on holiday for even a weekend only with a child and take hand luggage only.... Fine if you're single/a couple and a light packer (we always managed to take hand luggage only before we had our son) Kids change things and force you to check in at the airport and then pay for the privilige. Reason enough to dislike Ryanair? Me thinks so....

Dont ee why not??? I took my 3 kids to Spain for a week last year and managed comfortably wit just the hand luggage allowance

alared

I know a guy who went to Oz for three weeks with just a back pack.

peterbaker

ynot2005 wrote: »

...the roughing up is nothing to do with ryanair but the passengers themselves...its human nature to try and win the competition to get on first, using foul play if needed, its not ryanairs fault their passenegrs resort to acting like maniacs

Ynot, if I remember rightly, you and I have agreed to differ once or twice over what we see at Ryanair. However, I have read a few of your recent posts and I hope you will forgive me if I state that I think you are verging now on the unpleasant...

Your observations on the lowest common form of human nature are not incorrect, but if you have any kind of memory for modern history, I am sure you will realise that it is the conditions that people find themselves shoved into that causes them to behave in the basest manner.

That goes for both customers and staff.

Treating customers in ways which introduce constantly changing uncertainty of procedure, leading most customers to think they need to fight each other to the aircraft steps to avoid discomfort in the plane, is solely the airline's fault. It's their system.

Similarly, treating staff in ways that cause them constantly to challenge themselves on whether their job is worth keeping is also dead certain way to create an airline where things don't get done properly. It creates a mixture of staff who could make a difference and maintain high standards, but who constantly might think "Why should I care if the airline doesn't care about me", mingled with the other sort of staff of insufficient quality that remain in, or scrape in to the job because the word is out amongst the better candidates that cabin-crewing with Ryanair isn't actually much of a job at all. So there is no competition for these jobs, just constantly high staff turnover and low cost training for the new entrants which unbelievably we are told can mean they hardly see the inside of a real aircraft until their first day on duty on a scheduled flight.

On my most recent flight, we were wondering whether we would have to attract the Number 1's attention and call him to the emergency aisles in the centre before take off because an old couple sitting there had long since taken their shoes off (one of whom was also debateably not 'able-bodied' and not fully mobile).

We watched as the number two twice 'checked' and missed the shoes (it was very obvious).

There are so many 'motions' that poor quality staff can go through in modern day aviation without being conscious of what it is they are supposed to be achieving, and this is one of them. Passport checking (at the gate by Ryanair employees and agents, and by airport security staff when faced with Check & Go customers e.g. at Stansted) is another. These people seem only to check names at best. I rarely see them check faces against photographs.

Anyway, happily for us on our flight, the number one did a double-check of belts and loose items. At first it appeared he missed the shoes too and moved his eyes and his feet towards the next seat, but in his peripheral vision he caught sight of the pair of empty size 11 white trainers closest to the aisle and did a double-take. So obligingly the oldies allowed themselves to be formally instructed to put their shoes back on, (one with some difficulty) and we took off like that.

Unlike what I think is standard Easyjet procedure, there was no separate personal briefing of the passengers sitting in the emergency aisles, and although one cabin crew member was standing near the emergency aisles as people chose their seats, there seemed to be no positive discrimination on the basis of any likely age-related general immobility. We had watched the old lady struggle into the emergency aisle seat. It appears that no-one else had had the time to observe it.

On the other hand, throughout the flight we had to endure the usual OTT and over loud Ryanair announcements about scratchcards, lack of change, and goodness knows what else.


As for what function 'online check-in' actually achieves, I have actually no idea anymore. Perhaps Ryanair are just trying to show that now we print our own bits of paper with all the unique booking references and proof of purchase that we are going to be asked for, then from an airline business point of view, any check-in process for anything other than hold-baggage is actually completely unnecessary ... I think they might be right on that one. However, it all begs questions about national security. For example, as a result Ryanair tipping the check-in model on its head and shaking it, it would appear to be exceptionally easy to leave the UK on false papers via Stansted because absolutely no official agency ever checks your passport on the way out! And in parts of Europe, there is often a good chance you won't have it checked on the way in.

dan2002

hi all only back from the sun today and as you are all going on about the increase in baggage charges ,have we all forgot there are only so many bags that can go into the cabin ?????,the flight we got home had so much hand luggage some had to go in the back near the toilets and they ended up taking some bags and putting them into the hold.I checked that out of 18 seats at the back there was only room for around 10 bags at most,so if ryanair want us all to take hand baggage they may find us some were to put it ,"maybe a trailer or roof rack".But to all I WILL still be using them as they are the cheapest way for me to travel

colinwebster

Almost all airlines are at this but Ryanair is leading the pack. They also raised the fee for second and third checked in bag so if you take 2 bags you pay a total of £21 and if you are crazy enough to have 3 bags you are looking at £33. (£66 return!)

Here is a list of airline baggage charges