Energy Switch Cashback from MSE

not_a_new_user

So here we have it. MSE say they are waiting for the suppliers referral fee which may take some time, ( i'm into 8 months already,) and my supplier says the switch is marked and confirmed but they don't pay any third parties for referring customers, signing up new customers, or processing switches.

Any incentives or cashback offers you may be expecting from the third party need to be claimed directly from them, (MSE).

Clearly efforts to claim the cashback from MSE are being prevaricated. I've waited a reasonable amount of time for £20.

It's clearly MSE's very own s***.

Don't let them get away with it.

not_a_new_user

I think I might go to the Sun.

They pay for your story and you get to keep 100% of the cash.

There's my £20. 😁 🤣 😂

WiserMiser

https://forums.moneysavingexpert.com/discussion/comment/82166906#Comment_82166906

Apparently You and Yours isn't disappearing until March, so you'd be in with a chance.

not_a_new_user

https://forums.moneysavingexpert.com/discussion/comment/82167200#Comment_82167200

Yes I did read that so maybe I'll give it a go.

Along with my other complaints, I'm also going to the press but I haven't done anything today as its a busy day and I need to give this case the focus it deserves. I'm determined I will win or at least expose the cashback fiasco.

I've a feeling the same thing happened years ago and I also have a feeling that Malc sorted it at the time. I will check back and see if I can find what happened last time.

It's shameful they promise cashback and energy suppliers say they don't pay third parties.

I'm caught in no man's land.

Has anyone received cashback from MSE recently or do people not check and assume its been paid?

not_a_new_user

Morning all.

I note you started this thread asking who had and who hadn't successfully received cashback from MSE.

Not one person has come forward to say they have received cashback from MSE. There's a huge amount of consumers on MSE.

I haven't watched THE Show from last night yet, I don't know if there was any mention of energy, cashback?

baldilocks10

That's very true.

It would be good to hear from people that actually have received what was offered? Anyone??

Whats worrying is that you only have to look on CEC for energy switch deals and you will see countless (incl Eon) with £20 cash back.

MforumSManE

Haven't yet received my £10 cashback from 6 months ago.

Have complained to both MSE and my supplier today

not_a_new_user

https://forums.moneysavingexpert.com/discussion/comment/82168353#Comment_82168353

ThanksMforumSManE.

I would physically speak to your supplier and if they say they don't pay third parties, get it in writing.

That's the excuse MSE use, they are waiting for energy suppliers who don't pay, to pay. They must know this? Who do you believe?

I've spoken to mine twice and have written evidence. For all the good it will do me because you can't make MSE pay when they constantly deflect you, which is why more drastic action is needed.

MforumSManE

https://forums.moneysavingexpert.com/discussion/comment/82168440#Comment_82168440

I've made an official complaint to MSE because item 7 of their conformation email to me says “We'll pay Energy Club cashback within six months.” which they haven't.

It irrelevant they haven't received their money from my new supplier that's their problem.

My contract is with them they now owe me the £10 they promised.

not_a_new_user

https://forums.moneysavingexpert.com/discussion/comment/82168602#Comment_82168602

I wish you luck.