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Octopus Home Mini problems..?

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  • QrizB
    QrizB Posts: 25,070
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    Unrelated to the current OHM problems, I've never had export displayed on my OHM or IHD.

    I might have to drop Octopus an email asking if this is something they can enable.

    N. Hampshire, he/him. Octopus Intelligent Go elec / Fuse gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 37 MWh generated, long-term average 2.6 Os.
    Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Ecoflow Stream, Best kettle :-)
  • MWT
    MWT Posts: 11,313
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    It is usually down to the meter firmware, some will provide export, many do not…

  • Oscarmax
    Oscarmax Posts: 232
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    Mine went on the blink whilst we were on holiday 3 weeks ago, Octopus told me to carryout a factory reset, it is still not showing on their end, they requested a photo of the barcode, it still flashing blue despite several attempt at a factory reset

    12 x 370 Watt J A panels Solis 3.6 invertor. Solax AC invertor and 5.8 triple battery
  • Swipe
    Swipe Posts: 6,399
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    Lots of people complaining about the Octopus mini suddenly not working on other forums too

  • tim_p
    tim_p Posts: 961
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    which makes you think it’s an Octopus issue rather than multiple individual users (me included)

  • Oscarmax
    Oscarmax Posts: 232
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    Mine was ok until the recent APP update, reply from Octopus this evening they are still looking into it.

    12 x 370 Watt J A panels Solis 3.6 invertor. Solax AC invertor and 5.8 triple battery
  • EssexHebridean
    EssexHebridean Posts: 26,383
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    It didn't feel to me as though the problem was at my end either - I'd thought all along that it was more as though something Octopus were pushing out was causing it to drop the connection. That said, it behaved OK around the same time period this week so who knows.

    Thanks to all giving input though - could be useful for this to be a running thread for reporting mini issues perhaps - as far as I know we haven't had one before.

    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
    Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
    Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
    £100k barrier broken 1/4/25
    Balance as at 31/08/25 = £ 95,450.00. Balance as at 31/12/25 = £ 91,100.00
    SOA CALCULATOR (for DFW newbies): SOA Calculator
    she/her
  • Lorian
    Lorian Posts: 6,901
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    Mine failed monday, ok after reboot

  • EssexHebridean
    EssexHebridean Posts: 26,383
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    was this a "got up on Monday morning and realised it had failed" by any chance? That was what happened on both occasions mine went.

    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
    Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
    Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
    £100k barrier broken 1/4/25
    Balance as at 31/08/25 = £ 95,450.00. Balance as at 31/12/25 = £ 91,100.00
    SOA CALCULATOR (for DFW newbies): SOA Calculator
    she/her
  • QrizB
    QrizB Posts: 25,070
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    got up on Monday morning and realised it had failed

    That sounds like the opening line of a blues standard 😆

    N. Hampshire, he/him. Octopus Intelligent Go elec / Fuse gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 37 MWh generated, long-term average 2.6 Os.
    Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Ecoflow Stream, Best kettle :-)
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