Meadowhall Sheffield Car Park Fine

youngie24

Next reply more to come

youngie24

still 2 more pages

youngie24

evidence of car

youngie24

sign they have sent

youngie24

again more evidence

youngie24

any help on this again would be greatly appreciated

cooldude255220

What was the wording of your appeal?

https://forums.moneysavingexpert.com/discussion/comment/82053027#Comment_82053027

youngie24

Hi

I appealed online and cant find my response but I copied it from the newbies and appealed 25 days after I received the fine, they also range me as I complained 1st

youngie24

Enquiry:
I am writing to formally complain about the treatment I have received as a genuine, paying customer for a long time now visiting Meadowhall
Despite visiting in good faith, I have been issued with a Parking Charge Notice by Minster Baywatch and I find this completely unacceptable.
On the day in question, we was meeting friends and further family members. I was not made aware of this requirement nor did I see anything regarding it or know anything about it. It is wholly unreasonable to penalise customers who use the car park legitimately but were unaware of an administrative process designed to distinguish them from those who do not. It is staggering that a customer can visit in good faith and receive what amounts to a demand for payment from a private parking company operating in connection with your shopping Centre. This is not a minor inconvenience, it is aggressive enforcement directed at the very people who keep business trading. I understand that you are responsible for the standards applied at this site, including the conduct of any parking enforcement acting on your behalf or in connection with your leasehold interest. If your parking arrangements are structured in such a way that loyal customers are penalised for administrative misunderstandings then this is fundamentally flawed.
I require the following:
• Confirmation of who holds the parking enforcement contract for this site
• Confirmation of whether you, or indeed who, has authority to instruct cancellation
• Immediate action to resolve this matter

youngie24

this was the complaint then they called me