Santander Fixed ISA eVoucher offer

Ocelot

https://forums.moneysavingexpert.com/discussion/comment/82008969#Comment_82008969

Have you checked your junk mail folder?

x44

Yes I'm still waiting, and no its not in my junk/spam folder.

Account opened 14th April, ISA request put in on 15th, Previous ISA matured on the 25th and Transfer to Santander completed on the 29th as confirmed by Santander in my online doucments list.

Amount at transfer was £21K - so I think that means I should be getting a £50 voucher….sometime.

mynameisclare

https://forums.moneysavingexpert.com/discussion/comment/82009442#Comment_82009442

Yep checked regularly, and the transfer was single one for a full balance over £25k

Nijinsky

https://forums.moneysavingexpert.com/discussion/comment/82008969#Comment_82008969

I'm still waiting for mine too. The funds came into my account on May 9th, so I've been waiting 16 days so far. If I don't receive my e-voucher this week, I will be starting to worry. Hopefully, we both get it soon.

Onlyonearrow

https://forums.moneysavingexpert.com/discussion/comment/82008969#Comment_82008969

Opened my ISA on 29 April. Requested external transfer on 2 May and funds landed in Santander on 7 May. Still waiting for evoucher. So think a similar situation to yours and others that have replied. Wait and see.

x44

Well 30 days is now up no voucher, so its on to complaint stage.

Rich2808

Maybe it was just me but has anyone found the onecode website you have to redeem your voucher on a bit buggy. It froze initially when I tried to use it but I got there in the end.

friolento

https://forums.moneysavingexpert.com/discussion/comment/82016291#Comment_82016291

worked flawlessly for me. I was on fast fibre and a Windows laptop

Nijinsky

https://forums.moneysavingexpert.com/discussion/comment/82016037#Comment_82016037

My funds were transferred on May 8th and I'm still waiting. June 7th will be the 30th day, so this is the final week for me.

Have Santander responded to you yet? I hope you get your e-voucher.

Nijinsky

I've just chased up through Santander's chat app and they've confirmed my e-voucher was sent to their partner company called Simply Thank You on May 15th and I had to call them to get it. I called Simply Thank You who confirmed my e-voucher is in their file, but they're awaiting authorisation from their contact in Santander before they're allowed to email it to me. Until Simply Thank You are granted approval, I just have to keep waiting. I'm now on hold with Santander to give them this information to try and speed things along!!