The Top Regular Savers Discussion Thread

surreysaver

https://forums.moneysavingexpert.com/discussion/comment/82098396#Comment_82098396

They've updated the T&Cs since I downloaded them, then, as that's not what it says in the copy I downloaded

EDIT they confirm to me in a message they've updated the T& Cs to confirm you can only have one or other 😂

KneadtheDough

https://forums.moneysavingexpert.com/discussion/comment/82098378#Comment_82098378

Newcastle BS RS Issue 1

That's interesting. I applied using the link, and, like you did, put in all the exact same details as per original application, and yet for some reason NCL created an entirely new ID etc for me, which I had to use.

Bridlington1

https://forums.moneysavingexpert.com/discussion/comment/82098440#Comment_82098440

In that case you've grounds to complain I think, reminds me of the Saffron Refer A Friend RS in that regard.

Stargunner

Maybe they only used to have one RS and now that they have introduced the online version, they have had to amend the terms, in which case there would be no grounds for complaint

surreysaver

https://forums.moneysavingexpert.com/discussion/comment/82098503#Comment_82098503

Amended the terms after they realised they've made an error?

Should have proof read them before releasing the product, maybe?

Section62

https://forums.moneysavingexpert.com/discussion/comment/82098503#Comment_82098503

There would be if the application was made before the T&Cs were amended.

Section62

https://forums.moneysavingexpert.com/discussion/comment/82098443#Comment_82098443

If you've now got two profiles Newcastle will be in touch sometime telling you that isn't allowed and they need to merge the profiles. If there was a difference in the information they might ask for proof of whatever it is, as part of the merging process. You used the same nominated account each time?

PixelPound

https://forums.moneysavingexpert.com/discussion/comment/82096446#Comment_82096446

I did this last month with my old one due to expire in Oct.

KneadtheDough

https://forums.moneysavingexpert.com/discussion/comment/82098529#Comment_82098529

Newcastle BS RS Issue 1

Ah, that there would be the issue… after having issues with the COP thingie, I changed my nominated bank account, so the two have different nominated bank accounts. THANK YOU!

Do you happen to know whether they would get in touch via secure message or phone call (I can't use phones for voice calls)?

Section62

https://forums.moneysavingexpert.com/discussion/comment/82098570#Comment_82098570

I got snail mail letters. In the end I had to provide a copy of a statement for each account so they could verify the details.