The Top Regular Savers Discussion Thread

Kim_13

https://forums.moneysavingexpert.com/discussion/comment/82091941#Comment_82091941

No email for me but the REG reference was the temporary one. I used the permanent one that came in the post for July's payment, as much of a nuisance as it was to have to delete the whole payee to alter the reference.

kermchem

https://forums.moneysavingexpert.com/discussion/comment/82091976#Comment_82091976

MonBS

I ended up with two. One matured last week. I only decided it might be safe to fund the other in December. I have not attempted to replace the matured one. I think you can probably fund your spare three, but I doubt if you can open new accounts.

Born2Save_3

New Chorley BS Online System

Received email with new user id today; re-registered today without problem, setting up new password. New interface seems ok; basic, but then there's usually not much you can do with smaller BS websites. The RS I have with them is showing. Email states that payments can be 'requested quickly and easily'.

Born2Save_3

https://forums.moneysavingexpert.com/discussion/comment/82086606#Comment_82086606

I didn't use mobile firefox, just desktop.

dcs34

https://forums.moneysavingexpert.com/discussion/comment/82091976#Comment_82091976

Monmouthshire 6% RS

I also had that issue of not being to open a new 6% RS and speculated that it was due to unfunded second copies of the account. I had previously tried funding the second one and had found the payment bounced, so this time rather than bother sending a payment I just sent them a message asking it to be closed. Was done overnight and able to open a new one (and fund it!) the next day.

janusd

https://forums.moneysavingexpert.com/discussion/comment/82091986#Comment_82091986

thinking back, they called my mobile last month, but it was close to 5pm, I wasn't around and they left no message - now I know the reason for the call!

SFCooper

Monmouthshire 6% RS:

Does anyone know how to actually close it early and secure early interest? It’s basically impossible through their app.

masonic

https://forums.moneysavingexpert.com/discussion/comment/82092215#Comment_82092215

The online banking portal apparently allows you to close accounts. The app does not. I'm still waiting for my activation code to find out for sure.

friolento

https://forums.moneysavingexpert.com/discussion/comment/82092132#Comment_82092132

Getting access to the new system was easy enough. My monthly SO for August has been credited as expected. Maturity date of the RS is shown.

I am missing the display of the interest rate, though. Very poor.

wmb194

https://forums.moneysavingexpert.com/discussion/comment/82092215#Comment_82092215

Monmouthshire
To close an account via the app the instruction you ultimately find when you've moved through all the transfer pages is to send a message:

"If you wish to close your account, please tap the More button below, then select Help & Contact Us and choose Send us a message.

In your message, please provide the Monmouthshire account number(s) you wish to close. If you hold more than one account, please specify which accounts) you would like to close.

You should also provide the bank details for where you would like the funds transferred or confirm that you would like the balance sent to your nominated bank account already held on record."