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The Top Regular Savers Discussion Thread
Comments
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The online banking portal apparently allows you to close accounts. The app does not. I'm still waiting for my activation code to find out for sure.
2 -
Getting access to the new system was easy enough. My monthly SO for August has been credited as expected. Maturity date of the RS is shown.
I am missing the display of the interest rate, though. Very poor.0 -
Monmouthshire
To close an account via the app the instruction you ultimately find when you've moved through all the transfer pages is to send a message:"If you wish to close your account, please tap the More button below, then select Help & Contact Us and choose Send us a message.
In your message, please provide the Monmouthshire account number(s) you wish to close. If you hold more than one account, please specify which accounts) you would like to close.
You should also provide the bank details for where you would like the funds transferred or confirm that you would like the balance sent to your nominated bank account already held on record."
2 -
See the first page of this thread. It lists what happens with deposits on non-working days.
1 -
No word of a lie. The response I got requesting account closure this morning messaging via the app was “Good morning. You can close your account via the app”.
Words fail me.3 -
You can close MonBS accounts via their online banking portal
1 -
Is there a post in the last umpteen* pages of this thread explaining that this was the procedure?
* the term used by somebody complaining about the volume of information on this subject.
0 -
I didn't have that problem because Virgin Money allow you to simply change the reference number. Of course, you have to use an additional OTP because as far as VM knows, it could be a different account. But what was frustrating is that it immediately invites you to make a payment, then insists on yet another OTP for that! That was an issue because I was using a mobile hotspot from my phone upstairs whilst logged in on a PC downstairs.
BTW CoP gives an instant confirmation of the permanent account number
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I did the same last month and the money is still in the account and not returned.
I choose the rooms that I live in with care,
The windows are small and the walls almost bare,
There's only one bed and there's only one prayer;
I listen all night for your step on the stair.1 -
You can do it easily through the online portal. Click on Details for the relevant account, then you'll see an "Account Closure" button appear on the left hand menu
0
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